non paying customers

[smtplumbing]

quick question 2 customers owe me some money. not much but every penny counts one £76 and one £198 send number of invoices and called them and i allways get i pay next week etc but next week never comes.

one has been 2 months one been 3 weeks, do you add extra on for non payment eg £20 a week or do you send a covering letter stating they have 7 days to make payment before taken further action.

Steven

 

[Rickster123]

Turn up to the house and collect in person. Harder to mug you off in person.

 

[Keefy]

A few here on the forum know their stuff when it comes to non-paying customers but until they check out this thread maybe this site will contain some useful info?

[h=4]Do I have to notify a customer of my intention to charge late payment interest and debt recovery costs?[/h] It is not necessary for a customer to have been notified in advance of the intention to charge late payment interest and compensation and you do not have to refer to it in your contract.

Late Payment Commercial Debts Interest Frequently Asked Questions - Pay on Time

 

[hammers4spanner]

I think these threads need their own sticky the amount of times this pops up .
Seems to becoming more of an occurance

 

[on31ll]

I think these threads need their own sticky the amount of times this pops up .
Seems to becoming more of an occurance

Agreed

 

[Masood]

I think these threads need their own sticky the amount of times this pops up .
Seems to becoming more of an occurance

Also agree!

I can't remember who it is on here that has a watertight set of T&Cs drawn up by a debt collection agency? He said the director of said agency is a customer of his. Whoever that is, what's the chances of asking them to offer a forum discount if enough of us want a set of T&Cs drawn up? Or if he wants to draw up a generic set which we could buy off him at a better rate than each of us paying a lawyer? And finally, whether he'd consider offering a forum discount to anyone wanting to use his collection agency???

 

[smtplumbing]

could someone bump one up and we at admin to sticky it

 

[on31ll]

Also agree!

I can't remember who it is on here that has a watertight set of T&Cs drawn up by a debt collection agency? He said the director of said agency is a customer of his. Whoever that is, what's the chances of asking them to offer a forum discount if enough of us want a set of T&Cs drawn up? Or if he wants to draw up a generic set which we could buy off him at a better rate than each of us paying a lawyer? And finally, whether he'd consider offering a forum discount to anyone wanting to use his collection agency???

think its bod !

 

[SimonG]

It is the mighty Bod 🙂

 

[BLOD]

You can add extra on for late payment under late payment of commercial debt act if the work was for a company / landlord etc but there is only an allowed percentage for this.
If it's a private customer who won't pay just send them a letter giving them them 7 days to pay or to give a reasonable responce as to why they haven't paid.
But keep a paper trail so you can show it to the magistrate if needs be.

 

[BLOD]

then drag their sorry arse in court :59: