Hi Alana
I have spoken to Roger thanks.
Not to have a go but I left my NEW telephone number in a message to you.
I would guess that you didn't take note of this and just called my old number!
Having sat my ACS with OLCI 13 weeks down the line and still no certificates have turned up!!! Same goes for my G3! IMO the short courses are pretty useless, when doing g3 course luckily my boss had showed me how to pipe them up.
Just to confirm your conversation with my colleague earlier, the Awarding Body will be processing your ACS certificate and although you were expecting it towards the end of next week, we are looking to try to get it to you sooner.
Also as was discussed, the Awarding Body has a query regarding your G3 certificate which we are looking at for them.
Best wishes, Alana
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Reply to the thread, titled "OLCI complaints, feedback or suggestions" which is posted in Independent Plumbing Course Feedback on Electricians Forums.