Salus RT510TX stopped working?

[exedon2]

Assuming you left the batteries out for 20 min or so are you using a good quality alkaline battery? Rechargeable or zinc carbon will not do!

 

[Peter F]

Yes I had the same problem after 18 months.
The two spring wires that feed from the battery compartment pass through the PCB and are soldered onto the front of the board. However, the two solder pads on the rear of the board had no solder and apparently were not feeding this side. Two blobs of solder and it was back up and running

 

[Stinkerpuffit]

Hi guys, I've had the exact same problem today and the Mrs called Salus support line.

Nothing on the thermostat display screen, changing batteries didn't work!

So the guy on the phone tells us to take out the batteries and leave it for a full ten minutes, before putting batteries back in (must be alkaline he stated) and leaving it for ten minutes.
Imagine me rolling my eyes at this moronic idea! "Ye rite, as if that's going to do anything!"

So imagine our surprise when after doing this it worked and the screen came back on! No dismantling, no switches, no repairing to the boiler just leave it with no batteries in for ten mins then put batteries in for ten mins!

Wonder how many people have purchased a new thermostat with this issue having jot realised!

Good luck people.

I did exactly as you suggested and it worked .. thank you

 

[TWilliams]

Thanks everyone. Same issue but it was just the batteries needing to be taken out, left for 30 mins, then replaced. Took me ages to find that out though.

 

[Jeff099]

If that’s the case mate then I would link out the receiver and control it form the boiler until they could afford to have it done correctly.

That is a good suggestion, actually didn't think of that. My mum has one of those controllers and although the display is on it just just not seem to be able to control the heating. I went through the user guide book to no avail, they are paired but it works like it is not. The heating was on all the time and was like the amazon in her house, wasting all her gas.