Nah private custs installs were crock of carp surprised they not been shut Down as for the mechanical side lolololololol,following another wanna be company at the moment another pile of tat.
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Shocking low price for combi swap
- Thread starter bassmonster
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View the thread, titled "Shocking low price for combi swap" which is posted in UK Plumbers Forums on UK Plumbers Forums.
E
Ermintrude
We have uniforms, branded vans all latest kit......... Engineers are tosh ........... Gone bust
I
IDCHAPPY
This threads depressing me :lol:
Imagine how I'm feeling when I'm planning on
Joining the game...... :20:
Glowworm is 25 mm both to the wood and to the downpipe
Glowworm flues can be run like that, ie the metal part externally situated
How do we know that it is not 22mm as it comes through the wall? Cannot see that on the picture.
Not sticking up for the guy, as we can see it is a bit rough to say the least.
Just think it is unprofessional to pick apart someones job, and charging structure, without knowing dick all about them
Just think it is unprofessional to pick apart someones job, and charging structure, without knowing dick all about them
125 for a combi swap on the company im working for no flush 10 extra for a magna and they wonder why i ncs at least virtuallly every one i go to
We're all entitled to our opinion on here mate! Personally I'd be ashamed to leave a job looking like that and as for the price, after fuel and other expenses plus any consumables, he will be making next to nowt on that job. I'd rather not do the job than throw a boiler at the wall and hope it sticks. Plus OP stated that the customer now wants problems fixing!
Some people have no shame and it gives proper craftsmen a bad name. You get what you pay for and this bloke has got his money's worth!!
And that Ruskin quote is pure genius - I wish I had room on the side of me van for it!
M
Masood
No mate, it's not at all unprofessional. We are not attacking the guy himself, we are calling a turd a turd.
If he wants to charge peanuts that's his lookout. I don't find people like him affecting my business. But shoddy work is shoddy work and not knowing him doesn't change that. What could you learn about him that would, in your view, excuse that mess? Maybe only that he was registered blind...
One of my mates like I said is a very good engineer, he charges the same as this guy but his work is pristine. He basically said that he can do them at that price everyday of the week and clear a grand or he can charge a grand and get one now and again. Nobody wants to pay anymore, it's a sad fact.
L
LPC
I'm usually always the most expensive quote, and I get 9/10 boiler installs I quote for. The Vaillant rep came round my house the other day; I showed him one of my boiler quote packages and he said my quotes were the best he had ever seen and I could tell he was genuinely impressed/shocked at how much depth and detail I go to.
What i'm getting at is i'm 'expensive' and I still get the jobs. You can raise your game or lower your prices, guess which I did?
What i'm getting at is i'm 'expensive' and I still get the jobs. You can raise your game or lower your prices, guess which I did?
E
Ermintrude
Can do 4 combis in two days. Flushed aswell, mag and rf stat.. Me and mate double up on first one, one stays one leaves and drains and hangs next . By end of day 1, 2 combis on running with cleaner. End of day 2 4 boilers running all drained and flushed . Standard swaps no vertical flues no extras. Can go 105 to duotec in 45mins and isar to logic in about the same.
Cheapest boiler swap £1350. Average £1500.
None look like that abortion.
Cheapest boiler swap £1350. Average £1500.
None look like that abortion.
Dont you find the Logic hard to sell after they have had an Isar?
Haha was gonna say the same
E
Ermintrude
Our sales man could sell Richard soper (wb CEO) a biasi!
In December, I went to quote for a boiler job in Thornton Heath. As I was looking in the rooms, the custard said: ''Just so I can be sure I have enough cash, how much do you charge for coming to quote for this job''?
Pardon, says I. What work have I done to warrant you paying me?
''Well'', she responded, the other two engineers who came to quote charged £70 & £50 respectively''.
I was gobsmacked. Anyways, I never got the job. Chances are she gave to one of those who charged the call out. Looking back now, maybe I should have charged something. After all, she offered. Truth is if I had taken the money, I would have had nightmares for months
Do you think it makes a difference if you provide a quote on the spot or saying something like "I'm going to have to work everything out and call you later".?
I
IDCHAPPY
I think its good to drop a ball park figure. A) it take's the edge off the whole quote process as the customer is often anxious when it comes to cost B) it shows you do it enough that you know what things cost roughly and your confident in talking about your pricing which is something I struggled with for a long time if I'm honest.
E
Ermintrude
Fast hands. 105 to duo tec on ground floor is my favourite job of all. It's All about planning. Longest jobs are TT and draining down!
L
LPC
ha if I told people how I did it I wouldn't be able to do it.
Put it this way, my quotes are usually 2 - 3 pages long, printed on 180 gsm paper, then all supplementary paperwork, brochures etc. I spend around 30 - 60 minutes with a customer when quoting for a boiler. I do not email quotes, I post my quotes in a fine recycled A4 paper envelope. I take them to the post office and post them first class so they have the big gold '1st' sticker on, not stamps. Then the customer knows you actually went to the post office to post it. I wait three days before posting, even though the quote is done and packaged that night.
I never, ever give a figure at the survey. Not even a rough estimate, even though I generally know the exact price within a few minutes +/- control preferences etc. I tell them directly that I am not cheap, I won't be the cheapest. I tell them that I am the best with upmost confidence and show them pictures of my immaculate installs on the purposefully utilitarian looking iPad.
I have a pair of trousers and a work top I wear only for quoting. Not immaculately clean though; clean but just the right amount of wear to show that i'm actually a workman too.
I spend a great deal of time thinking about every aspect of my business and how I can make people view it. My overall idea is pitching myself as the reassuringly expensive option. I can really talk the talk too, which does help I think. I worked in sales before becoming a heating engineer.
Put it this way, my quotes are usually 2 - 3 pages long, printed on 180 gsm paper, then all supplementary paperwork, brochures etc. I spend around 30 - 60 minutes with a customer when quoting for a boiler. I do not email quotes, I post my quotes in a fine recycled A4 paper envelope. I take them to the post office and post them first class so they have the big gold '1st' sticker on, not stamps. Then the customer knows you actually went to the post office to post it. I wait three days before posting, even though the quote is done and packaged that night.
I never, ever give a figure at the survey. Not even a rough estimate, even though I generally know the exact price within a few minutes +/- control preferences etc. I tell them directly that I am not cheap, I won't be the cheapest. I tell them that I am the best with upmost confidence and show them pictures of my immaculate installs on the purposefully utilitarian looking iPad.
I have a pair of trousers and a work top I wear only for quoting. Not immaculately clean though; clean but just the right amount of wear to show that i'm actually a workman too.
I spend a great deal of time thinking about every aspect of my business and how I can make people view it. My overall idea is pitching myself as the reassuringly expensive option. I can really talk the talk too, which does help I think. I worked in sales before becoming a heating engineer.
E
Ermintrude
2 pages! Our quotes are one page.
Mrs bloggs
Hot water and warm hoose
£36,000 plus vat
TA bye
Mrs bloggs
Hot water and warm hoose
£36,000 plus vat
TA bye
I prefer stupid punters deserve stupid plumbers - the gooden's will change more to fix it afterwards. 😀
I find it sells itself most custs check on tinterweb these days and most now realise Worcestershire are urse
LPC, you sure your name isn't Carlsberg?
Clean through the new boiler, interesting way !!!
L
LPC
Well yeah a lot of it obviously is the same for each quote. There's a lot involved with installing a boiler, we forget that. Tell them about it, why not? I include a works schedule, information about British Standards that will be adhered to, warranty information, cost breakdowns etc etc. They're paying a lot of money, let them know the why it's so much.
I also include printouts about the controls , Magnaclean, powerflushing etc. I include a Vaillant/Worcester brochure with the page marked which has the information about 'their' boiler.
Presentation is everything in every regard. I very often find that a lot of installers forget about actual presentation of the installation itself and how much the customer doesn't even know it's an issue. That's why I take photos of notable installations I do and show them to the customer as an example of my work. This is one that a lot of people seem to like; note the chaos in the first picture. This on purpose to make the final picture seem even 'cleaner'.
http://i.*********/dQa8bqv.jpg
Ones like this are good because you can highlight things like painting the wall first (which I always do) and straight pipes. People love dem straight pipes. It's like hoovering, don't underestimate how much the customer can only quantify what they know (straight pipes, hoovering) as opposed to things they know nothing about (gas, boilers).
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E
Ermintrude
Always. Old boilers dead! Mag on return and u already done a cold flush. Mains flush gets most of grot out before u open return onto boiler but mag and chemicals do rest . Been doing it for a while. Some times will dose up system week before and drop it while it's hot, dost stems like this but lots of bbu have elson or primatics so it's a no go!
Plus if it's a floor stander or bbu most of the crud is in the lowest point on primary circ (old boiler)
Plus if it's a floor stander or bbu most of the crud is in the lowest point on primary circ (old boiler)
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T
TBServices
Agree. No problem, chemical cleaner holding everything in suspension so it won't stick, magnaclean protecting boiler, get it nice and hot and flush system out with boiler isolated first, then blast boiler through.
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