please can someone help me a little. I am a council tennant and was placed on a scheme that involves getting GSH installed, first of all the contract manager came in and we agreed that the boiler be put in the kitchen however on the day if install the put the boiler in my sons room, later that night the boiler stopped working due to low pressure so someone came out and fixed it, next morning I woke up to find water pouring out my smoke alarm and light, turns out that they hammered a nail through a pipe, two days later the pressure bar was up at 4 so another engineer came out to tell me that the valves was fitted wrong and that it was contiously filling up with water. He moved the valves and then another leak happened, it turned out the repair they made the first time was not fixed properly. I finally get the boiler moved to the kitchen only for it to sound like a bomb was going off every time I turned it on and off, apparently it was something to do with the motorised valve slamming shut. The damage to the house is unreal so I contacted the council who came out and inspected the job and was really concerned regarding a condensate pipe and building regulations. They came out to fit the pipe and today I’ve discovered water under the boiler the condensate pipe was not fitted properly. The radiator in my living room sounds like it has stones in it, there is a sound of gushing water coming from the boiler. In 5 weeks they have sent out electrictians to do joiners work and plumbers to do electric work. My questions are. Did I need a condensate pipe when the boiler was upstairs? Would the valves being in the wrong place pose any danger? When boiler was moved downstairs should a condensate pipe and drain be fitted then and not 2 weeks later? Is the boiler noises safe? I have contacted gas safe as I am petrified but it will take a while for them to come out. Can anyone give me a lil advice please x
Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws
Since GSH been installed I’ve had 4 leeks. Boiler moved, valves put in the wrong way.
- Thread starter kell currie
- Start date
View the thread, titled "Since GSH been installed I’ve had 4 leeks. Boiler moved, valves put in the wrong way." which is posted in Boiler Advice Forum on UK Plumbers Forums.
Put a formal complaint in with the council/company doing the work and ask for a completely different company to attend and inspect.
It`s gonna be one company has the contract will it not?
MaksimsK
Gas Engineer
I personally agree with the previous opinion, but on top of that I would use this link ( Make a complaint about gas work - online form - Gas Safe Register ) and report this awful job to Gas Safe Register directly
Thanks guys I have made a formal complaint and of course they did not react until I contacted gas safe company then I got 3 officials out from the council and then they sent out the owner of the company that was responsible for the disaster, his answer was to throw money at me and he had promised he would get everything fixed and get this matter resolved ASAP. But as usual they made it worse. They had no interest in my concerns regarding the health and safety. There is so much more to this story , fire being disconnected for a month, smoke alarm took off and exposing electrics for almost 10 days, skirting boards ripped out and not replaced skirting boards with nails exposed.Health and safety came round as they was installing it and gave them a warning for having no regard for their own health and safety. I now have to wait till Tuesday to contact someone from the council but the noises are scaring me. Since they changed the MV it takes the boiler 3 minutes to come on and off. I have had GSH in 2 previous houses and it was installed in 6 hours with no problems. The company itself is gas safe but it’s the cowboys that they are hiring that are not. I shall keep you updated.
Hi guys it gone from bad to worse, the radiators has very little heat coming through then so I bled them and noticed a really strong chemical smell. I googled it to see if it’s normal but all I can seem to find is that this kind of thing is common in radiators that are old. I’ve only had it installed 5 weeks. Have I now completely lost the plot and noticing everything or should I be worried. This is the 10th time I’ve had to bleed the radiators, again is this normal with a new install or am I just cursed?
valves and heat press x
Official Sponsors of Plumbers Talk
Reply to the thread, titled "Since GSH been installed I’ve had 4 leeks. Boiler moved, valves put in the wrong way." which is posted in Boiler Advice Forum on Plumbers Forums.
Similar plumbing topics
We recommend City Plumbing Supplies, BES, and Plumbing Superstore for all plumbing supplies.
