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I get a good price on the grundfos alpha 2l which makes them a pound dearer than the ups2, all 15/60. I'll stick with the 2l as I've never had problems with them unlike the ups2.

There seems to be a new pump out every week now jumping on the bandwagon, some are probably tat, some good but you won't know for a year or two so I will let the industry do the testing and maybe move across when I get good reviews.

ray, I've heard that lowera are a bit of a handful when it comes to support etc? Would you agree?
 
Is that the 'I don't really want to answer that question' response or am I missing something?
 
Is that the 'I don't really want to answer that question' response or am I missing something?

What - "stick to the knitting" ?

No, it just means "concentrate on what you already know how to do".

Its my standard response when someone suggests we should get into spares, or electrical wholesaling or any other kind of diversification. They look like the same business, but they're not, and we lack the expertise to compete effectively on someone else's turf.
 
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My thinking ray was with the nozzles would probably fit nicely into your website.

i fully understand that you need someone who knows what they are talking about when it comes to stocking spares though!
 
What - "stick to the knitting" ?

No, it just means "concentrate on what you already know how to do".

Its my standard response when someone suggests we should get into spares, or electrical wholesaling or any other kind of diversification. They look like the same business, but they're not, and we lack the expertise to compete effectively on someone else's turf.

The old jack of all trades and master of none i suppoee is the same stick to the knitting. 🙂
 
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ray, I've heard that lowera are a bit of a handful when it comes to support etc? Would you agree?

Don't really have enough experience to comment yet.

We have only had 5 Lowara pumps returned under warranty - 4 of them the lighter duty model, and mostly with complaints of a whining noise. All credited no problem.

IIRC, Redsaw had a problem with his freebie, and the National Sales Manager for Lowara was pretty attentive, but I think Redsaw eventually concluded it was idiot customer syndrome.
 
How many units have you sold to put it into perspective?

Only a couple of hundred, so a return rate of about 2.5%. Or to be more accurate, about 4% on the 4m head version and 1% on the 6m head model, although I would not want to rely on stats drawn from such a small dataset.

This compares to 0.5% return rate on the old Grundfos 15/50 and 15/60. However, when a product has been in production for over 30 years, you do expect them to have ironed out any possible manufacting issues. Return rates usually drop over the first few years of a product lifecycle, until it reaches the level when it is no longer economic for the manufacturer to invest further in quality gains, because diminishing returns has set in.
 
I've been using lowwaaarraaa for a while now. Had one failure which the merchant swapped over for me. I went off Gruntfuss when the bumped the price of the standard pumps up to make the A rated more competitive.
 
Need to register. Can't view the site properly on my phone though.

Do you buy their pumps Tamz? Any good?
 
Circulating pumps are terrible see my post today, took me 20 mins to fix the connector for the wires
, garbage
 
I have come across those cheap pumps a few time absolute tat one only lasted for 8 months ffs customer thought that was expensive should have seen her face when I told her how much a grundfoss was lol.
 
I have come across those cheap pumps a few time absolute tat one only lasted for 8 months ffs customer thought that was expensive should have seen her face when I told her how much a grundfoss was lol.

Which pumps are you referring to dude?
 

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