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Don't really have enough experience to comment yet.

We have only had 5 Lowara pumps returned under warranty - 4 of them the lighter duty model, and mostly with complaints of a whining noise. All credited no problem.

IIRC, Redsaw had a problem with his freebie, and the National Sales Manager for Lowara was pretty attentive, but I think Redsaw eventually concluded it was idiot customer syndrome.

yup!, cant fault that.
they offered to send the regional rep to the customers house to check and rectify any problems on my behalf. i told the customer who was complaining that she could hear the water movement after telling her she would, as her old pump had stopped working!!ffs!!
funily enough, i have not heard anything from her after declining the company visit that was weeks ago???lol

ps, i am leaning towards the cheapest on the market pump as a standard or leading brand if customer asks. i see it as a monoply thing to charge premium rates from the 'a' rated manu's at the moment and its not on imo!
a pump should never cost more than £85 inc for a 15/50!!
 
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