Got this message from the landlord who owns a house near me.
Hi Paul. Hope you are well and not hanging too much after the pub crawl as you know our tenants have moved out and they are claiming that there was a leak from the bath which seeped through to the bedroom carpet and because they did not have heating for a lot of the time during their 2 years there the damp ruined the carpet. From memory I think you maybe fixed the heating three times and found d the source of the problem the last time. Would it be possible for you to confirm how many times you went there and also just to confirm that although they had a few problems these were fixed and they had heating for all of the time except when the problem arose - obviously they may not have had heating when you went there but to my knowledge that would have been the only very short periods of time. Hope that makes sense!! Unfortunately we are time constrained and if you could get back to me soonest I would really appreciate it. Thanks Paul
my reply.
Hi lyn
The heating has nothing to do with a leak from the bath.
The heating was once off for two days when the pump housing leaked.
Other than that, they had a problem with the thermostat. until it was changed it had a mind of its own. But It it still worked.
They should have reported the leak.
got this back.
Hi Paul. Thanks for your quick reply. We know that the heating g had nothing to do with the leak but she is claiming that if the heating worked the carpet would have dried without being marked and I need to have it confirmed that they were not without heating for any prolonged period of time. Silly woman is also saying lack of heating caused window blinds to fall down!!!
Hi Paul. Hope you are well and not hanging too much after the pub crawl as you know our tenants have moved out and they are claiming that there was a leak from the bath which seeped through to the bedroom carpet and because they did not have heating for a lot of the time during their 2 years there the damp ruined the carpet. From memory I think you maybe fixed the heating three times and found d the source of the problem the last time. Would it be possible for you to confirm how many times you went there and also just to confirm that although they had a few problems these were fixed and they had heating for all of the time except when the problem arose - obviously they may not have had heating when you went there but to my knowledge that would have been the only very short periods of time. Hope that makes sense!! Unfortunately we are time constrained and if you could get back to me soonest I would really appreciate it. Thanks Paul
my reply.
Hi lyn
The heating has nothing to do with a leak from the bath.
The heating was once off for two days when the pump housing leaked.
Other than that, they had a problem with the thermostat. until it was changed it had a mind of its own. But It it still worked.
They should have reported the leak.
got this back.
Hi Paul. Thanks for your quick reply. We know that the heating g had nothing to do with the leak but she is claiming that if the heating worked the carpet would have dried without being marked and I need to have it confirmed that they were not without heating for any prolonged period of time. Silly woman is also saying lack of heating caused window blinds to fall down!!!