Thoroughly dodgy plumber- who to complain to?

[unimpressed]

Villa- over a couple of days. We initially discussed the problem with chap 2 and re-confirmed that he understood what we wanted. He didn't do as asked the following day, which is when we contacted chap 1 to say we were unhappy.

 

[lame plumber]

soundslike he subbed it and fell out with subbie, nightmare as hes got to finish off a poor job. if you want you can ask gas safe to inspect boiler and gas side which they can do but not guarenteed unless there is an issue of safety.

 

[unimpressed]

Hammers- yes that is correct. He told us that he was due to have an operation, hence why the other chap would be completing the work (we were only told this once we accepted his quote and work began).

 

[unimpressed]

Thanks lame. How would we go about getting the warranty on the new boiler?

 

[hammers4spanner]

i have had something similar where i was busy and asked someone to do me a favour and cover an install for me, unknown to me the plumbs i asked couldnt be bothered and started installing a pile of rubbish .
On this instance i was contacted halfway through install and told of the what the cust wasnt happy about and went put it right and smoothed things over .
Maybe you should have done the same??

 

[Dotty]

Title should be 'thoroughly'- I'm apparently so cross I've lost the ability to spell check!

Changed for you to stop you thinking we're all bad eggs!

 

[SafeGasInstall]

pls post the pictures you have NOW

 

[ecowarm]

Have a word with the person who recomended him, explain the problems you've had and hopefully he won't recomend him again. Sounds like you have got some cowboys through no fault of your own, except maybe asking for ID badges i.e Gas safe

 

[unimpressed]

Lame- yes the first chap came out to view the second chaps work and agreed it needed sorting out, he smoothed it over with us and we were quite happy with what he said he would do.

We agreed he would put the plumbing right and get the wall repainted, we would deal with patching up the tiles, patching up the new skirting and repositioning pipes through the bathroom floor tiles. We were happy with this. Then he never showed up to finish the work.

 

[unimpressed]

Thanks croppie!

Yes ecowarm I agree. I'll have a word with the recommender- but to complicate things he is related to the plumber!

 

[SafeGasInstall]

i am really really sorry for what you have been , but related or not he should not been given more work

 

[lame plumber]

to get warranty, the benchmark ticket nneeds completing and you should also get a building regs ticket fm the installer thro gas safe.

 

[Rickster123]

Blimey everyone's related! You're not from the isle of wight are you?!

There's no excuse for poor workmanship. Unfortunately a few poor tradesmen give us all a bad name. The trouble you have is there isn't much you will be able to do. Maybe trading standards? Did you have a written detailed quote? Receipts for payment etc?

 

[plumber0808]

This is why trades get a bad name, sounds like you have been unlucky enough to have been on the wrong end of such poor service.
maybe post the remaining work up in the looking for a plumber section as by the sound of it you are not going to see them or get any money back.

we are not all like that. I fully understand why people are so wary.

 

[dancinplumba]

I know mate. Someone changed it eh other night, can't be bothered to change it back. I think it's quite fetching 🙂

love it 🙂 xx suits you dear 🙂

 

[Dannypipe]

Lets have a look at the photos please?

 

[dancinplumba]

name and same i say 🙂

 

[ecowarm]

Shame?

 

[SafeGasInstall]

was his name Steve ?

 

[hammers4spanner]

name and same i say 🙂

slander !