Thought's on this chaps?

[Fallon1982]

Attended an emergency call out last Sunday - Travelled 42 miles - Got there and the woman was too drunk to answer the door despite calling me the day before to book this job as a priority - Travelled 42 miles back home.

She phones me after the 84 mile round trip to say "oh i am home can you come back?"
I said no as I have other booked jobs but I can come back the next day to which she agrees.

Ok so the next day I travel another 42 miles - leak under the bath - overflow is split and disconnected. I stripped out the waste and trap, renewed overflow pipe, sealed and tested. Job done. 42 miles home again.

I told her from the first phone call that my charge would be £50. If it was a simple fixing of a leak then I would only charge for any additional parts, which there wasn't.

A week later, her so called gas/plumber ex husband has said that I have ripped her off and a simple job like that should cost no more than £20! She said that I have taken advantage of her and ripped her off and that she will contact Checkatrade to tell them so...

I will let you guys share you thoughts now.......

 

[rpm]

Are you on Checkatrade for starters and did you get paid?

 

[SimonG]

Would have been a double charge to start with anyway.

As for the ex, shame he couldn't have fixed it for her if he's wanting to get involved, but then again maybe it's beyond him 🙂


Don't worry, you will have your say and a right to reply if they put a crap review on checkatrade.

 

[ShaunCorbs]

168 miles for £20 😀 joke tbh i think you were too cheap at £50

 

[Plumbstar Tom]

Try and deal with it professionally with a response but the issue here is people see you at their house for 20minutes and think "I'm not paying him £50, he's not worth £150 per hour". You need to advise why it costs £50, tools, insurance, labour, PROFIT, etc.

42 miles x 4 journeys at 11p (The government recommend rate for 1.6-2.0 diesels) would mean the £20 offered would pocket you £1.52 🙂

 

[hammers4spanner]

So your on checkatrade,

This is the problem i am finding with that site seems to attract head bangers,if a report goes in you do get to answer what they have written .

 

[Fallon1982]

Are you on Checkatrade for starters and did you get paid?

Yeah I joined up a couple of months ago. Must admit it's been pretty good so far. Yes got paid for the job.

 

[Rickster123]

You went back?! I wouldn't of returned after a wasted trip.

 

[Fallon1982]

You went back?! I wouldn't of returned after a wasted trip.

Do you know what, I wasn't going to bother but I had a free day and I thought £50 will pay for my diesel for the week at least.

 

[SimonG]

You always get screwed over trying to do a good deed.

 

[hammers4spanner]

That is the problem with these internet based rating sites sometimes you feel like your treading on tip toes around customers and eventually you will always get one nut case.

 

[Fallon1982]

You always get screwed over trying to do a good deed.

Ain't that the truth mate! And it's always the ones who seem nice as pie who turn out to be the screwers!

 

[Fallon1982]

You will never win. You try to earn an honest living and someones always waiting to shaft you for it!

 

[rpm]

That is the problem with these internet based rating sites sometimes you feel like your treading on tip toes around customers and eventually you will always get one nut case.

Funny you say that, was talking to a customer last week after fixing his sani and that is exactly what he said about his line of business.

 

[firemant]

Attended an emergency call out last Sunday - Travelled 42 miles - Got there and the woman was too drunk to answer the door despite calling me the day before to book this job as a priority - Travelled 42 miles back home.

She phones me after the 84 mile round trip to say "oh i am home can you come back?"
I said no as I have other booked jobs but I can come back the next day to which she agrees.

Ok so the next day I travel another 42 miles - leak under the bath - overflow is split and disconnected. I stripped out the waste and trap, renewed overflow pipe, sealed and tested. Job done. 42 miles home again.

I told her from the first phone call that my charge would be £50. If it was a simple fixing of a leak then I would only charge for any additional parts, which there wasn't.

I will let you guys share you thoughts now.......

My thought is that you are nuts agreeing to go that far for £50!
When I do Local Authority contract work, I get 45p per mile. So I would have been paid £37.80 PER ROUND TRIP, in addition to my hourly rate, which would have been paid for the travel time as well.

https://www.gov.uk/government/publi.../travel-mileage-and-fuel-rates-and-allowances

 

[hammers4spanner]

Funny you say that, was talking to a customer last week after fixing his sani and that is exactly what he said about his line of business.

What did he do?

 

[rpm]

What did he do?

Lambretta scooters of all things, nice guy though and made good coffee.

 

[REDSAW]

my emergency rate is £95 per hour for 10 mile radius but yours is your.

tell her it was £25 and you knew it was a 10 min fix...however
you had to do it twice as you were too ****ed for you to complete it the first time so you hqd to charge twice as it was a 42 mile trip.

 

[rocketmanbkk]

I wouldn't travel 42 miles for anyone other than family or friends

Second, the woman wasted your time & costs first time

Third I'd have charged £80

Fourth, block her number.

She's a mental bird who's on the pop too much

£20, the ex must be drunk too

 

[rocketmanbkk]

You will never win. You try to earn an honest living and someones always waiting to shaft you for it!

Agreed, I've been there.

People want to pay cheap and then they start the threats.

No good