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hammers4spanner

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Gas Engineer
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Mar 21, 2012
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Took a small en suite on this week but priced it about 4 weeks ago.
Usual stuff shower area,toilet ,basin ,towel rail plus a cabinet to hang.

On top of that the tiling which was 10 square meters that i measured , the tiler i have been using is 35 quid per square meter so i rounded up a bit for me at £450 for the total.

Started the en suite got him in this week he done it and then text saying its 500 quid for that,unknown to me the cust decide to do the full en suite so he went back nex day to do about 6 square meters more . Text last night saying its 1000 quid in total, he told cust its extra but never said how much so has left me with it.

This is my cust and feel hes taking the pish a bit here, also found out hes been quiet with work . Bit of a quandary weyher to pay it or question his costing as its about 400quid over .
 
The tiles are a separate bill the tiler has ordered them at 1000 pounds again . Which I am now thinking they are not anywhere near that .
The second grand is for labour
 
Basically labour 1000 and tiles another 1000.
He told me before he works off 35 per square meter .
2 days labour
 
Makes a mockery of what we do then .
What I'm annoyed about was his costing of 35 per m .
Then suddenly 400 ish over and no real ino to the cust .
That makes tiling more expendive than plumbing . gas and sparks
 
Makes a mockery of what we do then .
What I'm annoyed about was his costing of 35 per m .
Then suddenly 400 ish over and no real ino to the cust .
That makes tiling more expendive than plumbing . gas and sparks

Yep a good tiler can earn more than us these days with not many overheads and no courses (re ups)
 
Basically labour 1000 and tiles another 1000.
He told me before he works off 35 per square meter .
2 days labour

I would call the tiler and express to him that this is what he quoted you. Then I would get him to send me an invoice for the quoted works and pay him.
After that I would call the clients and and explain to them the extra costs due to instructing the tiler to do extra works.

If they start being funny, I would tell the client and tiler to work it out between themselves.
The works were never in your quote and as far as you're concerned, they made an agreement without your knowing or consent.

Then I would pi$$ the tiler off for any future works
 
As above
Say you priced it at £35 per meter and x meters
You will pay the £500 but won't be useing him again.
The rest is between him and the customer, nothing to do with you.
 
Makes a mockery of what we do then .
What I'm annoyed about was his costing of 35 per m .
Then suddenly 400 ish over and no real ino to the cust .
That makes tiling more expendive than plumbing . gas and sparks
Only ever done smallish areas of tiling myself. Round a bath for instance. Lots of cutting in, wish I could do it for £35 a sq m and still earn £30 an hour. My tiling is so slow!

Back to your problem, who says the tiler is expecting you to pay for it? Quite possibly he's just giving you the option to charge the customer extra to pay him the extra, and since that wasn't agreed with you, you will refer him back to the customer and no one will be dissatisfied.
 
  • Optimistic
Reactions: Jim Goodenough
This is such a grey area when using contractors.

There could be a chance that the customer agrees that they requested the tiler to do extra work and will pay the extra.

There is also the chance that the customer says they expected the extra works to be part of the job and weren't aware of any extra charges.

We get the call for doing extra work over an above what we have quoted the builder or customer fairly frequently. I have learnt from past experience, unless something is in writing, we end up wearing the cost of the extra work ourselves and at our expense.

The builder won't pay for the extra works over and above the contract price and the customer won't pay due to their apparent expectations.

As I said, it's a grey area and generally someone loses out and generally it's not the customer.

This case, the tiler didi extra works at the customers request - behind your back - let him and the home owner sort it out
 
You only pay for the tiling he quoted you for , if he wants to go behind your back and do more work before having the decency to talk to you first then he gets payment from the customer not you . Cheers kop
 
Teeny problem here, Hammers increased the price the tiler quoted him to the customer, now the tiler may find out through a conversation with the customer.
 
Teeny problem here, Hammers increased the price the tiler quoted him to the customer, now the tiler may find out through a conversation with the customer.
Isn’t that normal. Especially if vat registered?
 

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