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P J F PLUMBING

So I've been servicing and repairing a very old bbu a few doors from my house for around 8 years with the oh chuck us a tenner ect got a call tonight about 10 mins ago the boilers stopped working can you come have a look. Ok I walk down the street. Stuck pump how much Pete. Oh a tenner. Cheers. Oh Pete be the last time you repair this mate. Ohhhh I think nice new combi job for me ..... As I've been so good to you over the years. We're have a FREE boiler in the morning I've told loads of people in the street it's FREE Wan&3rs
 
Why would anyone turn down a free boiler just to stay loyal to a business. You may have been using a local garage for all your van servicing etc for years and they may be thinking when this van finally packs up we will sell him a nice new one. Then one day a scheme comes up where you can get a new van for free, do you stay loyal or take the free van?
 
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It's like Mfgs says, who turns down a free boiler?
it feels like a kick in the fanny but it's still a boiler service every year!
 
may be a free boiler, but these new ones a soooooooooooooooo expensive to service, FGAs have to be paid for and calibrated etc etc, and that free boiler will being hanging off the wall and probably AR anyhow
 
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Aye, his £10 just jumped up to a £60 service :lol: .
Unfortunately most customers will jump on the guy that offers to do the job for £20 less, the truly loyal one's are ace 😀
 
Did the system get flushed properly? I will just take a sample from the BOTTOM of the radiator in the hallway...... Oh it's black as black can be. Dear oh dear you going to need a powerflush and a Magnaclean. Blimey what a bad job....... How much Oooh ? £550?

I prefer a hot mains flush with vibro first on an old bbu
 
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You can't blame them really, but! Stop charging ten pounds, your not helping yourself. Most people will sell you up the river and even if they don't, a tenner come on.
 
been there, called for annual service to find BG have installed a new boiler, and get told they thought I'd be too expensive!!! 🙂?????????????
 
Has happened to me a lot in the past on bathrooms. You do afew poxy jobs for them over the years then one day you arrive and they have a new bathroom suite put in. Strange that they never asked me I think. Even stranger that im repairing the towel radiator leak that somebody else installed 6 month before.
Oh well, no more mister nice guy. I stick another tenner on the bill, a fiver for 'sundries' and I'm off on my merry way again. Happy plumber and a happy er... customer
 

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