There is some security in going for a big reputable company like BG.
They will always have someone to answer the phone for example.
As a simily its probably like booking a hotel room with a big chain like Hilton vs a private rental cottage. You know your getting much better value with the cottage but you'd expect to give some grace on returning calls and you don't know exactly what to expect untill you get there.
But your always going to get more value.
In my experience big firms like BG often use their warranty to compensate for the quality of installation. For example- they have recently reduced their one off service fee and include a years warranty. When I had a customer query why they should use me I pointed out that while BG will do a very basic service and pick up the faults as they happen, my service is designed to find the issues before they happen and prolong the overall life of the boiler.
Would you rather have the boiler break down and be repaired for free - or just not have it break down in the first place?
Also if you want boiler cover with BG then you can just pay monthly - they don't need to have installed it! (Obviously free cover with install isn't actually free)
They will always have someone to answer the phone for example.
As a simily its probably like booking a hotel room with a big chain like Hilton vs a private rental cottage. You know your getting much better value with the cottage but you'd expect to give some grace on returning calls and you don't know exactly what to expect untill you get there.
But your always going to get more value.
In my experience big firms like BG often use their warranty to compensate for the quality of installation. For example- they have recently reduced their one off service fee and include a years warranty. When I had a customer query why they should use me I pointed out that while BG will do a very basic service and pick up the faults as they happen, my service is designed to find the issues before they happen and prolong the overall life of the boiler.
Would you rather have the boiler break down and be repaired for free - or just not have it break down in the first place?
Also if you want boiler cover with BG then you can just pay monthly - they don't need to have installed it! (Obviously free cover with install isn't actually free)