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Lyndsey Brown

Not sure if posting in the right place - but I'm a newbie and going out of my mind! 5 weeks with no hot water in our rented apartment - finally got a new cylinder fitted today , which was a Tristor Thermal Store. All seems to be linked up fine but still no hot water!

I don't know the first thing about heaters, or any of this - so I don't know if the tank itself is supposed to feel warm to the touch, or if the hot water pipe is supposed to feel hot - as neither do.

It's linked up to the main switches, so it's on a timer, the timer has been running for the last 90 minutes and still no hot water.

Is this normal? Do we need to leave it on for 24 hours etc to heat up - the team who installed left no notes on anything we had to do so I'm at a loss. It's been 5 weeks now and all I want is a hot bath!

Any light anyone could shed I would be eternally grateful!!!
 
It's the hot water pipe that comes from the front of the tank into the wall - it's been connected to another piece of pipe with metal sealant but obviously not well enough as its all over my floor ���� so not my day!

there should be a valve by your cylinder so you can turn it off and then you can have your mains water back on
 

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