we have an ambirad heating system in our place of work

[lfcwhitman]

we have an ambirad heating system in our place of work.
one works perfectly.
if you set it to above room temperature it comes on and works fine.
the other is as if it's in reverse.
you have to set it to below room temperature for it to come on.
which as you can guess is pointless.

can anyone help??
thanks in advance!!

 

[Knappers]

I guess its not wired up right

 

[Chuck]

Could be a wiring issue, which would need an electrician, but my guess is that the thermostat / controller for the misbehaving unit has been set up in 'air conditioner' rather than 'heater' mode. This is usually a software setting and I'd expect the building manager to get it sorted pretty easily.

 

[lfcwhitman]

I guess its not wired up right

thanks.

 

[lfcwhitman]

Could be a wiring issue, which would need an electrician, but my guess is that the thermostat / controller for the misbehaving unit has been set up in 'air conditioner' rather than 'heater' mode. This is usually a software setting and I'd expect the building manager to get it sorted pretty easily.

thanks.