What would you do?

[hammers4spanner]

Customers fault here get what they paid for probably had several quotes and went cheap ,

Wouldn't bother losing any sleep over it just tell her it's pants they probably won't bother sorting it as hot water comes out of taps and rads get hot therefore it works .

 

[IDCHAPPY]

I've seen BG pump the hot from a cwst into the mains on a combi 😱

 

[Dotty]

Hmmmmmmmm. .... no sign of him on gsr either.

Post code ln6 5ss

 

[cr0ft]

Interesting croppie! I will let her know, maybe they sub the gas work out. Will definitely find out more if I get the follow on work.

 

[Dotty]

Looking at the services offered on the website I would very much doubt anythings subbed out.

 

[tomplumb83]

Customer are best going for the cheaper price when they can save 1k
Take a chance on the cowboy, if it goes wrong get somebody else in for afew hundred to put it right.
Makes sense to some/alot

 

[cr0ft]

Yeah. Thankfully I'm able to keep busy avoiding that game. The day I have to do that to earn my living is the day I retire..

 

[cr0ft]

Glad I trusted my gut instincts on this one. After warning the customer and sending a message to the plumber who fitted the boiler on FB (no response yet) it does indeed turn out that Gas Safe have no record of the boiler. He has sent the customer a Gas Safety Certificate with a false Gas Safe registration number on it too.

Bordering on fraudulent really. Will be interesting to see what Gas Safe will do.

She has asked me to go and fit all new rads throughout the house. I suspect she will be needing a powerflush too.

 

[newcastle phill]

I havent read the lot but regarding the pump i dont think it's illegal. I seem to remember a figure of 12 litres a minute. Anything over requires permission

 

[cr0ft]

A shower pump like that one is definitely going to deliver more than 12L/min which makes it illegal to leave connected without permission like you say.

That is the least of the illegal acts though. He's fraudulently issued a gas safe certificate for the boiler. Will be very interesting to see what Gas Safe does about it.

 

[tomplumb83]

They'll probably award him a medal of some sort

Or maybe even a necklace...

 

[Millsy 82]

Some people can't afford to go for mid-high priced range installs. I've had people break down in tears when I tell them they need a new boiler as they struggle to make ends meat. Others on the other hand just have there priorities wrong and would rather spend 2k on a holiday than on the boiler they use all year round.

 

[Millsy 82]

Also I have seen a lot worse installs and people have paid top dollar for it thinking they have gone for the best quality.

 

[tomplumb83]

Speaking of priorities...
Did anybody watch the Anne Robinson program on money the other night.

 

[newcastle phill]

Again i havent read all this - but whats illegal about the install ???

 

[hammers4spanner]

They'll probably award him a medal of some sort

Or maybe even a necklace...

I'll wager he gets a badge

 

[hammers4spanner]

Again i havent read all this - but whats illegal about the install ???

He is not gsr from what i gather .

Obviously nothing will happen as gsr will be to busy trying to update updates of recent regs

 

[cr0ft]

Yeah he's not GSR and he's issued a Gas Safety Certificate with a false GSR number..

 

[newcastle phill]

Have you tried to call him to clarify it wasnt just an innocent mistake.

 

[cr0ft]

Yes I messaged him on FB with my concerns. No reply..