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Y Plan, no hot water but heating is working when called

View the thread, titled "Y Plan, no hot water but heating is working when called" which is posted in Central Heating Forum on UK Plumbers Forums.

Hi everyone,

Looking for a bit of advice, recently went to a job where heating was operating when called for however not for the hot water. I have changed the 3 port actuator Honeywell head however this doesn’t seem to have solved the issue, does this mean that the programmer is faulty? Or is there something else I’m missing, any help be much appreciated
 

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Are you getting 240v when hot water is calling eg orange ?
 

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This schematic may help.
On HW only, the orange wire will only have 230v because its back fed from the cylinder stat "call" contacts.
1713856215618.gif
 
Looks that way, a multimeter would tell alot, you will get some idea if its the cylinder stat if theres a click when you turn it up and down.
 

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Chopper9495,
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John.g,
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