I hope that thread title makes sense.
Here's a bit more info.
We got a call a few days ago that there was no HW but CH was ok.
3 port got changed, Now HW and CH both working.
I got a call today to go back, no CH, I walk in and it's hot, turn room stat up and heating comes on fine and they had HW. Nobody home btw. So I report back that HW and CH both working so we assume that it was user error.
I continue with my day, then get a phone call saying when I have completed my next job can I go back to this address as they are home and they are saying that CH comes on when turned up by room stat and will go off with room stat but then won't turn on again with room stat.
Ok so arrive at the property and the tenant is home (croation, so has to explain things to me a couple of times)
He explains that the heating will work ok but has no HW unless he turns the room stat off and boiler off at the mains then back on again. and the same again to get the heating working.
Seems very strange but i'm thinking it's either the pump not activating when it should or the programmer needs replacing. (programmer would be my first try as if i turn CH off at programmer it goes off but doesn't come back on with programmer)
Tenant said this has just started happening since 3 port got changed but if HW wasn't working anyway could still have been the programmer. (3 port was screwed anyway though). New 3 port was wired correctly.
Hope that's clear enough 😀
Any ideas?
Here's a bit more info.
We got a call a few days ago that there was no HW but CH was ok.
3 port got changed, Now HW and CH both working.
I got a call today to go back, no CH, I walk in and it's hot, turn room stat up and heating comes on fine and they had HW. Nobody home btw. So I report back that HW and CH both working so we assume that it was user error.
I continue with my day, then get a phone call saying when I have completed my next job can I go back to this address as they are home and they are saying that CH comes on when turned up by room stat and will go off with room stat but then won't turn on again with room stat.
Ok so arrive at the property and the tenant is home (croation, so has to explain things to me a couple of times)
He explains that the heating will work ok but has no HW unless he turns the room stat off and boiler off at the mains then back on again. and the same again to get the heating working.
Seems very strange but i'm thinking it's either the pump not activating when it should or the programmer needs replacing. (programmer would be my first try as if i turn CH off at programmer it goes off but doesn't come back on with programmer)
Tenant said this has just started happening since 3 port got changed but if HW wasn't working anyway could still have been the programmer. (3 port was screwed anyway though). New 3 port was wired correctly.
Hope that's clear enough 😀
Any ideas?