Bathroom Disaster Please Help

[MJH]

We have had our bathroom refurbished recently in my absence.
We were to have a shower with sliding door input as per image 1. The controls for the shower couldn't be placed at the opening end of the sliding door so the plumber placed them above the basin as you can see. So you have to walk from one end of the shower to the basin to alter water temperature, alternate from overhead shower to fixed shower, or to stop shower. Completely impractical. To overcome this problem and have a control both within and outwith the shower we were looking at a digital shower. We have the Mira digital shower in our other bathroom and it has this dual function. We could change the sliding door side but this still wouldn't give an option to have inside and outside access to switching the shower on and having some control from within.
Also is anyone familiar with the type of towel rail I have posted an image of? The idea is that it is fitted on the top half of the wall so at least 2 towels can hang down to dry. Our bathroom fitter has informed us that due to pipework within the walls it had to go where it has been fitted.
Very frustrated and disappointed - any advice most welcome.

 

[Scott_D]

Sounds like a lack of communication.
The fitter has had to make a decision on the day and now you dont like it

 

[Jerry]

Did you go away during the entire process?

Did you wait until it was finished before discussing your concerns?

Pretty sure it can be fixed but I hope you have spare tiles.

 

[ShaunCorbs]

Ehhh why were the shower controls put there ?

 

[Riley]

Sounds like a lack of communication.
The fitter has had to make a decision on the day and now you dont like it

Completely agree I get sick of sounding like a broken record. Communication communication Communication it’s what makes jobs easier. You could’ve had anything where you wanted it but don’t expect it to have been done without additional cost. The controls outside the shower are laughable I see it many times where people don’t want to get soaked leaning into a shower to turn it on but not to be able to turn it on whilst brushing their teeth. I guarantee this is down to poor communication on both sides

 

[Rob Foster]

Ehhh why were the shower controls put there ?

I agree there cannot be a real reason why the controls are outside the cubicle...if there is a reason ...bring it on
centralheatking

 

[Rob Foster]

Completely agree I get sick of sounding like a broken record. Communication communication Communication it’s what makes jobs easier. You could’ve had anything where you wanted it but don’t expect it to have been done without additional cost. The controls outside the shower are laughable I see it many times where people don’t want to get soaked leaning into a shower to turn it on but not to be able to turn it on whilst brushing their teeth. I guarantee this is down to poor communication on both sides

So right Riley, when we were main contractors we ALWAYS asked our customers to examine each days work carefully and if there was a problem to tell us the next morning at 8.00 am then the problem is easily rectified
Centralheatking

 

[Jerry]

8am?

Part timer!

 

[Aire]

Communication is key yes, but it sounds more the fitter didn't listen and couldn't be bothered to do as the customer asked. There is no reason why the shower control couldn't go at the opening end of the shower, and no reason why the towel warmer could be fitted higher. Looks more like a half arsed fitter to me. Did you have any form of designs with the installer? Was a price agreed in writing or just through talking? Have you paid him yet?

 

[Welder]

My colleagues are quite correct this an utter failure to communicate.

Unf IMHO it is you who are culpable. Having been an expert witness a number of times, the judge would ask if you'd agreed details.
To have agreed without understanding the detail means you've abdicated responsibility.
However, laying it out like that (in a non std way) without reference to you seems to suggest you either gave them carte blanch, they were too frightened to ask or just daft.
The 'job' looks very competent, so this just does NOT feel right.

 

[Scott_D]

There is no reason why the shower control couldn't go at the opening end of the shower, and no reason why the towel warmer could be fitted higher

How can you tell from 2 pictures are a short description?

 

[Jerry]

How can you tell from 2 pictures are a short description?

That's why YorkshireDave is an expert witness!😉

 

[Aire]

How can you tell from 2 pictures are a short description?

Radiator pipes are already in the wall, just chase them in higher. and what reason could there be for not putting the shower at the entrance other than the plumber couldn't be bothered?

 

[MJH]

Sounds like a lack of communication.
The fitter has had to make a decision on the day and now you dont like it

Hi Thanks for your reply - as experienced bathroom fitter would you deem this as a fit for purpose proposition for a shower?

 

[Sharp Point]

Radiator pipes are already in the wall, just chase them in higher. and what reason could there be for not putting the shower at the entrance other than the plumber couldn't be bothered?

Or the customer agreed and now realises it was a stupid decision. I don’t believe for one minute that a plumber would put it there, because he couldn’t be bothered

 

[MJH]

Did you go away during the entire process?

Did you wait until it was finished before discussing your concerns?

Pretty sure it can be fixed but I hope you have spare tiles.

Hello - no we did not got away for entire process - my husband was here - as per previous post we would have been open to discuss concerns over final situation had they been raised. I think Communication is paramount but I also think if you are an experienced bathroom fitter you would not leave a shower design as such?

 

[MJH]

Or the customer agreed and now realises it was a stupid decision. I don’t believe for one minute that a plumber would put it there, because he couldn’t be bothered

I think if you are an experienced bathroom fitter you would not even suggest this layout as a fit for purpose suggestion?

 

[ShaunCorbs]

So who picked the location for the controls ?

 

[MJH]

Radiator pipes are already in the wall, just chase them in higher. and what reason could there be for not putting the shower at the entrance other than the plumber couldn't be bothered?

Thank you for your reply - and yes very frustrating - we were told that the wall end for shower controls was too thin - having already scoped and agreed they could go there?!? Also it was scoped that the radiator could be hung high up on wall - this was scoped for and then we were told that there were too many wires behind that wall?!? Does not give tradesman a good name.

 

[MJH]

Ehhh why were the shower controls put there ?

I agree - would you want this layout in your bathroom?