Dispute With Customer

[SimonG]

So if you went and installed a set of taps you would install them then go back the next day to check for leaks?

If they have changed their story it will get thrown out of court (If it even gets there) and the fact that you were not asked back to repair leak will go against them.

I wouldn't, unless I was supposed to be there. It would be change taps, tidy up, check still dry, paid and gone.

 

[rpm]

Think this might well reach court as its a civil suit against the plumber because the insurance company have rejected the claim, I would talk to the insurance company after all they are your insurance company not hers (I believe thats how I read it) and ask them if they have anything that could help your defence ie past records of dodgy claims etc.

 

[lame plumber]

It is possible that a damaged washer was fitted or a good washer was distorted during installation. Either way, a good plumber would have underaken a leak test overnight to check everthing was watertight before completing any finishes, so it seems unlikley unless the work was rushed.

so what happens if you just do a tap swap? your idea is a bit ott imho as any leak normally shows immediately, so in your opinion are the bulk of us bad plumbers?

 

[WaterTight]

yeah.

dry joints thoroughly after completion.

on mains, give it a couple of minutes and check. tank fed perhaps 5. any leak after that would be due to movement of tap or very bad luck.

when i first started i used to rush a lot due to the bloke i was learning from being a rusher. then once, after doing up a tap con with a fibre washer and only checking it was still dry after about 30 seconds from turning water on, i left it. i then had to return ten mins later as we forgot something. checked it again and it was wet. never forgot that.

 

[rpm]

yeah.

dry joints thoroughly after completion.

on mains, give it a couple of minutes and check. tank fed perhaps 5. any leak after that would be due to movement of tap or very bad luck.

when i first started i used to rush a lot due to the bloke i was learning from being a rusher. then once, after doing up a tap con with a fibre washer and only checking it was still dry after about 30 seconds from turning water on, i left it. i then had to return ten mins later as we forgot something. checked it again and it was wet. never forgot that.

Hence your user name lol

 

[plumben]

It is possible that a damaged washer was fitted or a good washer was distorted during installation. Either way, a good plumber would have underaken a leak test overnight to check everthing was watertight before completing any finishes, so it seems unlikley unless the work was rushed.

A leak test over night, if on mains pressure there'd be water coming out the down stairs lights,
I usually do up joints turn main on, check for leaks, then check 5-10 minutes later and maybe once more later if I done a tap install and turned up the next day to check for leaks I wouldn't expect to get paid ...

 

[Rich8]

Sounds to me like the builder is filling the customers head full of carp . No way can you come back on someone two years later and prove it's bad workmanship typical builder think they know every trade and as for leaving a tap connector over night then going back to check it priceless !!!

 

[Best]

Sounds to me like the builder is filling the customers head full of carp . No way can you come back on someone two years later and prove it's bad workmanship typical builder think they know every trade and as for leaving a tap connector over night then going back to check it priceless !!!

You got in just before me! :smile:
Was just thinking over the story again these last few seconds & I thought to myself exact same thing - I bet this started with the builder coming in & telling the woman it was shoddy workmanship, plumbers fault, deserved to be sued, etc! Maybe it has backfired on the builder a bit & now he is being asked to back the owner up in court?
Don't think the word of a builder should, or will be taken about plumbing to a court. It would need a plumbing engineer with qualifications to be able to be an 'expert ' on plumbing to be a proper expert witness in a court.
Just imagine him standing in a court waiting to give evidence & the judge asking him first what was his plumbing experience & qualifications. :grin:

 

[deandive]

got a builder to check it out , pmsl just as well get the newsagent and trafic warden round for a butchers lol. as for going round the next day to check not on the same planet I live on ;-)

 

[brum]

Och Aye Jock Mackay there will always be these kind of low life tryers saw loads whilst working certain kinds of HA and council tenants trying to get a claim anyway and anywhere.
Im not a snob I am a HA tenant myself .Rant Over..brum errgghh!!!!