Had a quick look at the manual I have here and there's no mention of flow restrictors just something about cleaning the return adaptor filter on page 51 which I assume isn't it? I've attached the manual it would be great if you had a sec to see if there's anything obvious that could have been missed. I'm going to try at some point today to measure the mains pressure just after the stopcock just so I can be sure what pressure is coming in. ThanksI would think, if installed, that they can certainly be removed.
It shows a differential pressure of ~ 2 bar is required for a flow rate of 20 LPM so would probably need 3 bar mains pressure to give 1 bar at the boiler inlet,
at 12 lpm the deltaP required is ~ 0.9 bar so the mains pressure would be ~ 2 bar at this flowrate to give 1 bar at the boiler inlet., these restrictors, if fitted, can have a very significant effect on the final flowrate IMO.