- Thread starter P J F PLUMBING
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Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws
Gas safe can't say anything, you were kicked of the job before completion. You left it safe. Different story if you'd left running and commissioned, personally I think they'll have nothing to say. I'd be on hand for the inspection, regardless if the customer will let you I'm or not.,you can also plead your case while your there.
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P J F PLUMBING
So shall I send a letter and the bill because this inspection is going to be a farce because they are removing my boiler strait after it !!
Your choice, but I would. If you do end up in court to get your money I think you'll need to make it clear that you tried everything you could to finish/ rectify the job. You weren't allowed to finish it, the gas safe inspection may even be a good for your case. When they rule you've done nothing wrong apart from not finish the job, but weren't allowed to.
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P J F PLUMBING
I just drafted a letter explaining that is been over a week since we left the works at your request and we require full payment. Or all the materials inc pipe fittings clips boiler ect and said it needs sorting by the 30 th of May payment or materials. And ether me or my mate needs to remove as we don't want you to be billed for damage to unpaid for materials I'm getting retyped in the office in the morning and sent recorded in the morning
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Dotty
I wouldn't mention the materials. Payment and access to complete the job only. What can you do with a 2nd hand boiler?
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julesverne
Def should be looking for full payment. Don't be going for materials your entitled to full payment she's the one who kicked you out.
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P J F PLUMBING
Update. Had inspection today I wasn't present Ok he said it was a good install and I spared no expense good boiler controls and trvs ect. He NCS my flue saying it was to close to the fabric of the building It was with in regs to the window !! It was running when he got there And they had my report before he inspected So I had to call these people and explain I had to rectify the defect NCS and she said the boilers coming out Only the boiler. And we are not paying you anything So I said all my materials will be removed or full payment she said that's not going to happen Then I said well all my materials or I bill for the ones not returned she said then you will have to pay for all the damage caused !! Wall plug holes lead slate hole ect I said are you real !!! And she started getting nasty and I said you signed the paperwork and you agreed the price ect she said the paperwork was not valid because it didn't have a clause in it. I don't no what this means. But waiting till morning now see what happens
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LPC
Honestly, i'd just walk away. You win some you lose some. It's just not worth the hassle or damage to your health.
99% of the time that Gas Safe has attended a property under dispute by home owner, the findings mainly fall into the category of NCS (thank the good Lord for that, or else there will be some very bad Gas Safe installers out there). Now the inspection is over, you have to write to them saying you are prepared to rectify the ''defects''.
So now she says your contract did not have a clause? What a JOKER. You have been scammed, FACT. Take it on the chin and move on.
So now she says your contract did not have a clause? What a JOKER. You have been scammed, FACT. Take it on the chin and move on.
Simple letter required now. Seven days to pay full bill, forget about the boiler, its in and was part of the contract. Tell them in the letter that after 7 days you will pass it to a solicitor to pursue, the costs of which will be added to the bill. Then do it, pass it to a solicitor and forget it.
Stan, he will not go far with that. As long as the inspection has identified a single ''defect'', she will do all she can to use that to her advantage.
''Judge, this chap is Gas safe Install, and he got this flue thingy wrong, etc etc,'' how can I trust him in my house?
Forget it and move on. You have better fish to fry, go fry them. If you go to court, that is days/weeks off work. who will pay you for that? The customer???
Raises a good question though. In an instance when gassafe do classify something as ntsc and you need to rectify it, but the cust wont allow access, where do you stand?
send a letter to them stating full payment by such and such a day give them 20-30 days to pay. You will be round to fix NCS. DO NOT SAY YOU WILL HAVE BOILER BACK. Get her into court.
She is trying to scare you dont let her.
Only deal in writing from now on. Dont speak to her on the phone as you have no proof of what is said.
Good luck
She is trying to scare you dont let her.
Only deal in writing from now on. Dont speak to her on the phone as you have no proof of what is said.
Good luck
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P J F PLUMBING
Plenty of scope Pete knew he had made a mistake and left the appliance safe, the cust knew about the issue but has had somebody else get it up and running, if I have understood it correctly, so where does the guy who set it running stand?
Simon, as I have mentioned before, the properties I have attended before that have disputes with Gas Safe all had classifications as NCS. But even though Gas Safe gave the installer (s) a time frame to rectify, the customers all decided they would rather not have them back into their house.
Trust is an important factor in our profession. Once that is lost, there is only one option. Pack your tools and leave or risk not getting paid.
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Whyme
Personally i would chase it 'as you are' because what you have fit is still yours untill full payment and with you trying your best to rectify said ncs (that you acknowledged before you were kicked off) within the original cost speaks volumes. The downside of NOT is that the next tradesman could be wringed for a free job (not your problem i know). Bare in mind there are people out there who have amazing houses virtually for free due to serial contesting and refusals so its up to you how far you pursue it.. If you do pull this off i vote you the tradesman's CHAMPION..
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P J F PLUMBING
Ok haven't heard anything today as they promised to call me to sort out return of my stuff or payment nothing ?? So how shall I work this. How do I sell the dept ?? To dept collectors ect help would be good cheers Pete
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julesverne
One question to ask you pjf did you do the quote within 14 days of them accepting a quote. Distance selling regulations may apply is this what cust is referring to.
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julesverne
Don't give in send them a final reminder for full payment and if they don't yield then file a claim with the county court. Only costs £100.00 you have bent over backwards you will win your case.
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PlumbBobBob
Erm, you are really getting me confused now?
So how does he convince a Debt collector he is owed money if no court has found in his favour?
Any debt collector accepting will be one dodgy fella
If this happened to me, before jumping in with both feet, I would make an appointment with my local Citizens Advice bureau. (assuming you have one open in your locality)
You may at the least, obtain some sort of legal guidance that is not going to cost you anything.
A national company such as BG would walk away from this job but would still want their materials back. They probably wouldn't pursue it further because of bad publicity. You still have rights but you need to find out exactly what they are. The issue of the 14 day 'cooling off' period for your quote and acceptance of your quote by the customer has been made largely irrelevantby the customer calling in GS for an inspection, and by her continuing to use the boiler.
I feel for you on this one and I hope you get it sorted, but do get some advice before pursuing it further.
[h=2][/h]
You may at the least, obtain some sort of legal guidance that is not going to cost you anything.
A national company such as BG would walk away from this job but would still want their materials back. They probably wouldn't pursue it further because of bad publicity. You still have rights but you need to find out exactly what they are. The issue of the 14 day 'cooling off' period for your quote and acceptance of your quote by the customer has been made largely irrelevantby the customer calling in GS for an inspection, and by her continuing to use the boiler.
I feel for you on this one and I hope you get it sorted, but do get some advice before pursuing it further.
[h=2][/h]
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P J F PLUMBING
Ok update haven't heard or spoken to these people for 2 weeks and I get a letter from gas safe saying that they have returned to the property to reinspect the job as they have found other problems so the inspector did another insoetion and found the flue was apart !!!! Amongst other faults He sent me the report and explained that they don't want you to return i was mad !! Phoned gas safe and said how can you blame me for stuff other 6 weeks after install other people have been there I've got this in writing !! Got home from work about half hour ago. My boiler flue slate trvs everything dumped in my front garden !!!!! What ????? No answer on there phone
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julesverne
At the risk of this sounding like an over reaction I would find who this other GSR is and beat the fcuk out of him I would seriously do this if this was happening to me and I would put the boiler through there front window. I'm not saying you should do this but it's what I would do. I would be ******* spitting blood
Im sure mr chappy can give the mobile number of glaswegian that will get you anythin and do anythin for 40quid,
Serious note tho FUT EM
Another bad thing with this P J F is that ar$e holes will bad mouth you to folks depriving you of any future work and thats the worst of things like this,
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julesverne
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Ch4 plumbing
I would seek legal advise mate and act on any professional advice given if that's to pursue them for lose of wage or not, I certainly wouldn't advocate damaging property or violence!!
Look at the long game, you have far more to lose personally and professionally by seeing the red mist.
Look at the long game, you have far more to lose personally and professionally by seeing the red mist.
i really think you should forget about this one fella! all its gonna do is wind you up and put you in a **** mood , even if you took them to court and got anything out of them .FORGET THE JOB AND MOVE ON for your own sake
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julesverne
Sorry stan but If someone did you over for a couple of grand (this includes labour) would you just open a beer and calm down . I know I wouldn't , I chase every bloody penny because I earned it.
i wouldn't let a cust get away with 50 quid let alone a few grand. It's the principle
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P J F PLUMBING
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julesverne
What do you mean they have done irreparable damage when removing YOUR boiler and now the case is damaged and un useable! This is an outrage!
Whats that? They damaged your driveway when they dropped it?
Id be sending after some sort on compensation for damage caused!
see how it feels when the boot on the other foot has a steel toe!
Whats that? They damaged your driveway when they dropped it?
Id be sending after some sort on compensation for damage caused!
see how it feels when the boot on the other foot has a steel toe!
In reality what are you going to do? Criminal damage to them will get you in trouble, cost you more and cause you more misery.
take them to court and as gas safe have been involved and found faults ( minor) you will loose. This will cost you more time, hassle and expense!
this leaves only oe option.
Move on. ( I learned this fom two messy divorces)
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P J F PLUMBING
I'm angry how can they find stuff wrong 5 weeks after the ordinal inspection then try and blame me !!! I've got a meeting with the area manager next week Y didn't you find these faults last time I asked him ??? How can you say this hasn't been doctored there has been 3'engineers there I between I've got that in writing but still gas inspector said it was. My work I'm highly contesting this they are not taking any action but still how can they do this I'm asking all this and more next week. My mrs wants me to drop it but I don't no what to do
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Ermintrude
I would take legal action for damage to your goods. Failure to for full contract on their side and also deformation (deformation won't stick but others will. ) gas safe are a joke. If you have original report that's enough anything after that report is the work o others. As has safe have said you were not allowed to return. The appliance wasn't commissioned. Before the meeting get a letter in to gas safe. As a letter cannot be misconstrued or altered: an email will be as good .
I rectified a boiler install done by a complete muppet two years ago. Gas safe came out and at worst told him off. Custard didn't want him back after waiting 4 weeks for works to be completed. Work was horrific.
Went round and dispite my advise they let builders "engineer" move boiler
Long and short some people don't learn.
I rectified a boiler install done by a complete muppet two years ago. Gas safe came out and at worst told him off. Custard didn't want him back after waiting 4 weeks for works to be completed. Work was horrific.
Went round and dispite my advise they let builders "engineer" move boiler
Long and short some people don't learn.
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Ray Stafford
There is no point in initiating court action unless there is at least a fighting chance of winning it.
Unfortunately, court cases like this are not won or lost on truth and facts. They turn on which side has the most credibility, and I'm afraid that Pete's credibility is going to be damaged by the early problems and the gas safe report. It doesn't matter what we think, all that matters is what a small claims court judge thinks.
Although I think its wrong, I reckon the best thing to do here is to let it go. You could spend hundreds of hours chasing this, and may well lose. Even if you win, they will plead poverty and you will get £2 per week.
I had a situation recently where several £k turned on whether a landlord had given me notice of a rent increase.
He had sent it recorded delivery, which counted as proof of postage. This was deemed to count as "service of notice" even though the post office tracking system did not show delivery, and recorded that the letter was returned to sender as undeliverable. Whats more, the landlord freely acknowledged that he had received a letter from me which made it clear that I had never received it.
So even though I could prove that I had never received it, the law treated it as if it was delivered. After spending several more £k on legal fees, eventually I had to give it up. It doesn't make it right, but it was in danger of taking over my life, to the detriment of the rest of the business and my life.
Sometime, you just have to let it go, and let Karma do its thing on your behalf.
Unfortunately, court cases like this are not won or lost on truth and facts. They turn on which side has the most credibility, and I'm afraid that Pete's credibility is going to be damaged by the early problems and the gas safe report. It doesn't matter what we think, all that matters is what a small claims court judge thinks.
Although I think its wrong, I reckon the best thing to do here is to let it go. You could spend hundreds of hours chasing this, and may well lose. Even if you win, they will plead poverty and you will get £2 per week.
I had a situation recently where several £k turned on whether a landlord had given me notice of a rent increase.
He had sent it recorded delivery, which counted as proof of postage. This was deemed to count as "service of notice" even though the post office tracking system did not show delivery, and recorded that the letter was returned to sender as undeliverable. Whats more, the landlord freely acknowledged that he had received a letter from me which made it clear that I had never received it.
So even though I could prove that I had never received it, the law treated it as if it was delivered. After spending several more £k on legal fees, eventually I had to give it up. It doesn't make it right, but it was in danger of taking over my life, to the detriment of the rest of the business and my life.
Sometime, you just have to let it go, and let Karma do its thing on your behalf.
I said it before, and I will say it again. No need ''beating yourself'' over this. Push it to the back of your mind and move on. Concentrate on other jobs. Even your wife wants you to 4get it.
Now considering she had initially blamed you for not taking a deposit and is now asking that you let it be, take her advice and move on. You do not want to give her a STICK TO BEAT YOU WITH, DO YOU
At least, I am hoping you got to keep the cylinder and old pipework that came from the job?
Now considering she had initially blamed you for not taking a deposit and is now asking that you let it be, take her advice and move on. You do not want to give her a STICK TO BEAT YOU WITH, DO YOU
At least, I am hoping you got to keep the cylinder and old pipework that came from the job?
Its a big grey area . Youve paid for boiler . Theyve ripped your paid boiler off and dumped it in your garden . At end of the day you offered to fix any mistake but the problem is the custards will make your mistakes sound so overwhelming and dangerous that you wouldnt stand a chance in court im afraid. and the fact they had gassafe the governing body to attend also puts everything in there favour BUT your not challanging for right or wrong your challanging for damages to personal property ie (all materials). It might be worth even a quick phone call to a local solicitor to get a bit of advice as to whether its worth persueing. Its defo worth a call. Just remember dont call a criminal lawyer but a civil one . Some do both but not all.
So you are saying: This Thread is CLOSED Then?
In that case, you may have a point. It seems to be heading no where, so what is the point dragging it further?
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P J F PLUMBING
Call me weak but I've given up it's caused me and my family so much crap I've tested the boiler and it works I've got my stuff of sorts back but I won't forget this one I'm changing my way I work strict deposits ect
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Rickster123
Nothing to do with principles. Legally probably very little to do that doesnt involve spending a shed load of money, the lawyers getting rich and not getting any further forward.
But in saying that and knowing youve been screwed over good and proper then I'd be taking a different tack.
But in saying that and knowing youve been screwed over good and proper then I'd be taking a different tack.
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Ray Stafford
Its almost impossible to be in business for any length of time, and not get screwed by someone. (Or by the government, every day!)
It used to wind me up like Jules is describing. But after a while that gets tiring, and you have to think about your blood pressure. No point in going to an early grave stressing out over some t0sser.
It used to wind me up like Jules is describing. But after a while that gets tiring, and you have to think about your blood pressure. No point in going to an early grave stressing out over some t0sser.
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