D
Dotty
Carpé jugulum.
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Am I a bad customer / job magnet
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View the thread, titled "Am I a bad customer / job magnet" which is posted in General Plumbing Jobs Discussion on UK Plumbers Forums.
Carpé jugulum.
I wouldn't mention the materials. Payment and access to complete the job only. What can you do with a 2nd hand boiler?
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julesverne
Def should be looking for full payment. Don't be going for materials your entitled to full payment she's the one who kicked you out.
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P J F PLUMBING
Update. Had inspection today I wasn't present Ok he said it was a good install and I spared no expense good boiler controls and trvs ect. He NCS my flue saying it was to close to the fabric of the building It was with in regs to the window !! It was running when he got there And they had my report before he inspected So I had to call these people and explain I had to rectify the defect NCS and she said the boilers coming out Only the boiler. And we are not paying you anything So I said all my materials will be removed or full payment she said that's not going to happen Then I said well all my materials or I bill for the ones not returned she said then you will have to pay for all the damage caused !! Wall plug holes lead slate hole ect I said are you real !!! And she started getting nasty and I said you signed the paperwork and you agreed the price ect she said the paperwork was not valid because it didn't have a clause in it. I don't no what this means. But waiting till morning now see what happens
L
LPC
Honestly, i'd just walk away. You win some you lose some. It's just not worth the hassle or damage to your health.
Stay strong , if inspector is only giving NCS then you can take her to court !!? If I was you I would fight till the end and also get compensation if Posible
99% of the time that Gas Safe has attended a property under dispute by home owner, the findings mainly fall into the category of NCS (thank the good Lord for that, or else there will be some very bad Gas Safe installers out there). Now the inspection is over, you have to write to them saying you are prepared to rectify the ''defects''.
So now she says your contract did not have a clause? What a JOKER. You have been scammed, FACT. Take it on the chin and move on.
So now she says your contract did not have a clause? What a JOKER. You have been scammed, FACT. Take it on the chin and move on.
Simple letter required now. Seven days to pay full bill, forget about the boiler, its in and was part of the contract. Tell them in the letter that after 7 days you will pass it to a solicitor to pursue, the costs of which will be added to the bill. Then do it, pass it to a solicitor and forget it.
Stan, he will not go far with that. As long as the inspection has identified a single ''defect'', she will do all she can to use that to her advantage.
''Judge, this chap is Gas safe Install, and he got this flue thingy wrong, etc etc,'' how can I trust him in my house?
Forget it and move on. You have better fish to fry, go fry them. If you go to court, that is days/weeks off work. who will pay you for that? The customer???
send a letter to them stating full payment by such and such a day give them 20-30 days to pay. You will be round to fix NCS. DO NOT SAY YOU WILL HAVE BOILER BACK. Get her into court.
She is trying to scare you dont let her.
Only deal in writing from now on. Dont speak to her on the phone as you have no proof of what is said.
Good luck
She is trying to scare you dont let her.
Only deal in writing from now on. Dont speak to her on the phone as you have no proof of what is said.
Good luck
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P J F PLUMBING
If the customer refuses you to rectify the defect then they close the case
Plenty of scope Pete knew he had made a mistake and left the appliance safe, the cust knew about the issue but has had somebody else get it up and running, if I have understood it correctly, so where does the guy who set it running stand?
Simon, as I have mentioned before, the properties I have attended before that have disputes with Gas Safe all had classifications as NCS. But even though Gas Safe gave the installer (s) a time frame to rectify, the customers all decided they would rather not have them back into their house.
Trust is an important factor in our profession. Once that is lost, there is only one option. Pack your tools and leave or risk not getting paid.
W
Whyme
Personally i would chase it 'as you are' because what you have fit is still yours untill full payment and with you trying your best to rectify said ncs (that you acknowledged before you were kicked off) within the original cost speaks volumes. The downside of NOT is that the next tradesman could be wringed for a free job (not your problem i know). Bare in mind there are people out there who have amazing houses virtually for free due to serial contesting and refusals so its up to you how far you pursue it.. If you do pull this off i vote you the tradesman's CHAMPION..
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E
Ermintrude
Debt collectors. Feck court. Find the local bum hole debt agency. Make sure your legal ... Makes no difference to how they work.
Only removed one boiler. That was mm because bloke was going bust and house was being repossessed!
Only removed one boiler. That was mm because bloke was going bust and house was being repossessed!
Oh yes, debt collectors. Nasty lot that don't give up, they deserve them.
E
Ermintrude
I would gladly give 25% of the total to them the 25% would be soo well spent .
W
Whyme
The last debt collectors we used, Got the money (you only get 2 thirds) after all avenues were pursued. Don't know what them crazy scouses did but they got our cash after 5 other company's failed. And they moved house haha.
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P J F PLUMBING
Ok haven't heard anything today as they promised to call me to sort out return of my stuff or payment nothing ?? So how shall I work this. How do I sell the dept ?? To dept collectors ect help would be good cheers Pete
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julesverne
One question to ask you pjf did you do the quote within 14 days of them accepting a quote. Distance selling regulations may apply is this what cust is referring to.
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julesverne
Don't give in send them a final reminder for full payment and if they don't yield then file a claim with the county court. Only costs £100.00 you have bent over backwards you will win your case.
P
PlumbBobBob
definately go down the small claims court route before selling on to debt collectors.
Erm, you are really getting me confused now?
So how does he convince a Debt collector he is owed money if no court has found in his favour?
Any debt collector accepting will be one dodgy fella
I think that was Ermi's point.
If this happened to me, before jumping in with both feet, I would make an appointment with my local Citizens Advice bureau. (assuming you have one open in your locality)
You may at the least, obtain some sort of legal guidance that is not going to cost you anything.
A national company such as BG would walk away from this job but would still want their materials back. They probably wouldn't pursue it further because of bad publicity. You still have rights but you need to find out exactly what they are. The issue of the 14 day 'cooling off' period for your quote and acceptance of your quote by the customer has been made largely irrelevantby the customer calling in GS for an inspection, and by her continuing to use the boiler.
I feel for you on this one and I hope you get it sorted, but do get some advice before pursuing it further.
[h=2][/h]
You may at the least, obtain some sort of legal guidance that is not going to cost you anything.
A national company such as BG would walk away from this job but would still want their materials back. They probably wouldn't pursue it further because of bad publicity. You still have rights but you need to find out exactly what they are. The issue of the 14 day 'cooling off' period for your quote and acceptance of your quote by the customer has been made largely irrelevantby the customer calling in GS for an inspection, and by her continuing to use the boiler.
I feel for you on this one and I hope you get it sorted, but do get some advice before pursuing it further.
[h=2][/h]
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P J F PLUMBING
Ok update haven't heard or spoken to these people for 2 weeks and I get a letter from gas safe saying that they have returned to the property to reinspect the job as they have found other problems so the inspector did another insoetion and found the flue was apart !!!! Amongst other faults He sent me the report and explained that they don't want you to return i was mad !! Phoned gas safe and said how can you blame me for stuff other 6 weeks after install other people have been there I've got this in writing !! Got home from work about half hour ago. My boiler flue slate trvs everything dumped in my front garden !!!!! What ????? No answer on there phone
I
IDCHAPPY
At least you have your materials back? to be honest, i don't think there is much you can do now apart from suck it up and move on.
Another blow but fighting for a grand or so labour will get you nothing but grief.
Another blow but fighting for a grand or so labour will get you nothing but grief.
J
julesverne
At the risk of this sounding like an over reaction I would find who this other GSR is and beat the fcuk out of him I would seriously do this if this was happening to me and I would put the boiler through there front window. I'm not saying you should do this but it's what I would do. I would be ******* spitting blood
Im sure mr chappy can give the mobile number of glaswegian that will get you anythin and do anythin for 40quid,
Serious note tho FUT EM
The 40quid will sort the customers oot
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