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Re: As the employer what questions would you ask service/breakdown engineer at interv

Surely you cant be expected to give each appliance a strip down and clean?

I was 🙂

thats i only ever did 8 appliances max.

The only thing that's on your side is there is a a lot of new condensers in council houses that will only require a strip down if the FGA fails. And even then it may just be the gas valve needs adjusting.

Plus, a lot of properties are In the same street. So travel is at a minimum.

Even so, I still only did 8 🙂
 
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Re: As the employer what questions would you ask service/breakdown engineer at interv

Although I'm still gaining experience one thing I can always be sure of is that I will always work my hardest. If I get the job I'm going to ask if I can go out with a service engineer for the day and get a heads up on the routine I can expect before I start.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Are you flexible with your finishing times, and prepared to do out of hours/call outs etc.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Whenever you start at a new company they always send you out with another engineer anyway 🙂

mainly to learn the paperwork, but you can also pick his brain and find out what they expect in the real world and not the bull **** they feed you in an interview 🙂
 
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Re: As the employer what questions would you ask service/breakdown engineer at interv

I average between 6-8 completed jobs a day, that could be breakdowns or services. Others do anywhere upwards of 10-15!! If you don't have the part you can go and get it time depending or book it. I do 8-5. Who is it your going to interview with? Pm me if you'd rather. What area are you in? In social housing you can get all the rubbish, dirty filthy flats, boilers that have not been maintained open flued appliances that have been left neglected. On the plus side you get a large varied workload learning many different makes and models of appliances.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

I average between 6-8 completed jobs a day, that could be breakdowns or services. Others do anywhere upwards of 10-15!! If you don't have the part you can go and get it time depending or book it. I do 8-5. Who is it your going to interview with? Pm me if you'd rather. What area are you in? In social housing you can get all the rubbish, dirty filthy flats, boilers that have not been maintained open flued appliances that have been left neglected. On the plus side you get a large varied workload learning many different makes and models of appliances.
Who do you work for? I hope I get the job and look forward to working on plenty of different appliances. Doesn't bother what state the properties are in, some of the flats I go in now are so full of rubbish and filth I actually didn't believe anyone was living there.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Whenever you start at a new company they always send you out with another engineer anyway 🙂

mainly to learn the paperwork, but you can also pick his brain and find out what they expect in the real world and not the bull **** they feed you in an interview 🙂
That will be good to go out with another engineer before I start, just to see how the routine goes.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Who do you work for? I hope I get the job and look forward to working on plenty of different appliances. Doesn't bother what state the properties are in, some of the flats I go in now are so full of rubbish and filth I actually didn't believe anyone was living there.

Ha ha I know that feeling ash!
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

What do you know about my business, that's always my first question. If they don't know anything then it's the shortest interview ever! Don't want someone who isn't at all interested in my business!

Good luck tomorrow, hope it goes well.
 
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Re: As the employer what questions would you ask service/breakdown engineer at interv

What do you know about my business, that's always my first question. If they don't know anything then it's the shortest interview ever! Don't want someone who isn't at all interested in my business!

Good luck tomorrow, hope it goes well.

Every company I have had an interview with ask me that and I always answered not a lot to be honest. What do they want you to turn around and say? what is on the website word for word as 9/10 that is utter rubbish anyway as every company always says the same.

I always go and say the same thing I'm hard working, been working in the trade x amount of time I can do this that and the other I take great pride in my work at other companies I have done this to help things work better/ more efficient.

The main thing with social housing work is can you sign your own name as that's all their worried about you putting your name to a boiler what ever the state of it.

If you get it buy a camera with time/date on it and a scanner as I was going around condemning boilers filling out the paperwork and someone else was going round after me turning them all back on so in the end I was taking photos and scanning the warning notice as there was never any history of who went back to turn them on. Also don't work late! They will get used to it and you will get more and more work to the point that you will be working 7am-9pm.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Thought I would update. Interview went ok, didn't ask a great deal about myself just what I have been doing really and then explained the role to me and a bit about the company. Hard to tell if I will get a job out of it or not. I'm happy to do a bit of overtime as it's all paid, when I stay past half 4 now i'm working for free and it happens more often than I would like. I have been told that I will be hearing within a week if I am successful or not. The test paper was ok, I didn't have a lot of time to answer the questions but I either knew the right answers or was on the right track with the majority of them. If I didn't know something I said that's something I would have to revise. Just a matter of waiting now, it's a company I would like to work for and I think I could learn a lot. Fingers crossed. Thanks to everyone for your replies.
 
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Re: As the employer what questions would you ask service/breakdown engineer at interv

Every company I have had an interview with ask me that and I always answered not a lot to be honest. What do they want you to turn around and say? what is on the website word for word as 9/10 that is utter rubbish anyway as every company always says the same.

I always go and say the same thing I'm hard working, been working in the trade x amount of time I can do this that and the other I take great pride in my work at other companies I have done this to help things work better/ more efficient.

The main thing with social housing work is can you sign your own name as that's all their worried about you putting your name to a boiler what ever the state of it.

If you get it buy a camera with time/date on it and a scanner as I was going around condemning boilers filling out the paperwork and someone else was going round after me turning them all back on so in the end I was taking photos and scanning the warning notice as there was never any history of who went back to turn them on. Also don't work late! They will get used to it and you will get more and more work to the point that you will be working 7am-9pm.

We don't. There's loads of bumf on my website and if someone hasn't bothered to read it I'm not interested in them tbh as there are plenty good tradespeople in the current climate who will take the time to.
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Thought I would update. Interview went ok, didn't ask a great deal about myself just what I have been doing really and then explained the role to me and a bit about the company. Hard to tell if I will get a job out of it or not. I'm happy to do a bit of overtime as it's all paid, when I stay past half 4 now i'm working for free and it happens more often than I would like. I have been told that I will be hearing within a week if I am successful or not. The test paper was ok, I didn't have a lot of time to answer the questions but I either knew the right answers or was on the right track with the majority of them. If I didn't know something I said that's something I would have to revise. Just a matter of waiting now, it's a company I would like to work for and I think I could learn a lot. Fingers crossed. Thanks to everyone for your replies.

Fingers crossed for you mate 🙂
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Fingers crossed ash!
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

If it's meant to be it will be. Keep going at it you will land on your feet. Your attitudes right and that speaks volumes
 
Re: As the employer what questions would you ask service/breakdown engineer at interv

Tbh in most cases its wether the companies good enough for you to work for.
 
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Re: As the employer what questions would you ask service/breakdown engineer at interv

Well it's been a week and I have heard nothing, I was told to expect a letter by today. I'm feeling confused, the guy giving the interview was not particularly interested in asking me anything and seemed as though he was just going through the motions, I'm sure he has had to speak to lots of people but still. The guy from the agency who initially told me about the job has heard nothing either, I called the head of HR and she was apologetic as she had no idea what is happening. It's as though the interview never took place. The start date for the job is the 24th, I was hoping to give my current employer 2 weeks notice, I don't want to burn any bridges as never know what the future holds. I have the mindset now that I wont be getting the job or hearing anything back, at least i'm on their radar so I may get my foot in the door in the future. It's a company I'd like to work for as the training sounds good, the money is better also but that isn't a deal breaker. Lost a days pay going for the interview which makes it worse. Feedback good or bad would have been nice.
 

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