attn Croppie/moderators re WB 24CDi

[emz]

Hi. I wasn't asking for advice on how to fix it. I would NEVER EVER go near a boiler or allow anyone other than a qualified Gas Safe engineer to do so!

What I was asking was whether there are any common faults that my GAS SAFE plumber should look out for. The reason I ask this is because I have come across GAS SAFE plumbers (yes, more than one) who say they have no idea, or will replace lots of parts until they get it working, or just advise scrapping it and paying for a new boiler. This is my experience with the boiler in my previous house which was fairly new anyway (and which turned out not to be faulty but there was a leak in the CH system which they couldn't be bothered to look for)!

There are plumbers out there who - maybe - do not have sufficient experience with some older boilers and really don't have a clue about what the faults might be. I don't want to keep handing over cash just to find out they could have fixed it sooner had they checked A, B or C etc.

That was the reason for my question. Seems like I need to speak with Worcester Bosch or one of their authorised dealers to find out the cost of the PCB etc. Too much guesswork may be good for the plumber's pocket but not so good for me.

 

[dancinplumba]

Property developer are we ? Seems you have probs with a few boilers 🙂

 

[emz]

Hi. No I'm not a property developer. Previous problem was at my mum's house. This is my flat where the old boiler is. And the 'plumbers' (plural) relates to the problems we had with the fairly new boiler in my mum's house. We had several look at it - all except one were employed by a rather large organisation!!!! All were baffled.

So, what was your point? Are there any friendly plumbers out there?

OH, I see, you're referring to my old posts I think? Same flat, same boiler!!! I've been living with mum and had a baby since posting those, but flat is almost ready to move into - once I sort out the boiler problem.

 

[Barry98]

As holly willoughby says "a good plumber is for life not just for Christmas" or something along those lines


i hear daily of hororr stories from customers


i also hear we're too exexpensive


pay peanuts get monkeys


try asking round your mates to recommend someone they've used also feel free to stick a post in the I need a plumber section along with your location ill happily recommend 80% off of here personally

 

[emz]

I have found a good plumber now, and he is expensive. The guy who looked at it the other day is also a good plumber but he is just guessing at the fault. I suspect my new plumber may also guess at the fault. At £65 per hour I can do without all the guesswork.

In fact, if I 'guess' at all the hours they will need to guess the fault and then buy all the potentially unnecessary parts, it would probably add up to the cost of having the boiler replaced. I can't afford to do that. Hence my initial question - are there any common faults my young plumbers should check for first?

Plumber I've used to date is a recommend, and the new plumber is from Check a Trade. I would only use recommends or Check a Trade, and so no plumber will go near my boiler unless GAS SAFE. I don't take chances with peoples lives!

So, can any of you answer my query - first things plumber may need to check (if he's unsure). If not, I'll leave it there.
thanks

 

[Barry98]

Best to leave it there.

thanks and good luck

 

[Dotty]

You SAY you're not going to touch it......

Much the same as I say I'm not going to have a cup of tea when I get home..

Will it happen or won't it.

Get your gsr to register and we'll happily educate him in the dark arts.

You though, you've had all the advice we're prepared to give on the matter.

It's not a case of the forum rules don't apply because you think gsr's are too expensive!

 

[Barry98]

Is that just a guess though croppie ?

 

[Dotty]

At £65/hour it is!

How else do we pay for our lavish lifestyles?

 

[SimonG]

Is that a case of so true you said it twice 🙂

 

[emz]

Hi. I think some of you are being quite rude really. I wasn't asking for 'how to fix it' just a list of the things that maybe should be looked at first. Maybe you misunderstood me, or I just don't understand you guys. But please, no rudeness. It's not nice.

I do not think GSRs are too expensive - but I do think a lot of them can't be bothered!!! I've found one I've used recently in the flat who I am happy to pay and who I trust will not take the p*ss.

I understand you playing safe - I might not be a girl who doesn't want to break a fingernail. I could be a dodgy diy'er or iffy plumber pretending etc etc. So, I respect your decision not to answer my query. Let's leave it there, yes?

I've since found a user manual on the WB website, which has given me a lot of things to check myself. And there are other sites which indicate 'common problems'. I will print off the manual for my plumber to refer to.

But please sleep well in the knowledge that I have no intention of doing anything myself to the boiler, I promise. Not my job, not what I do. I pay a GSR plumber to do that.

And, try reading people's posts properly before commenting. Your little banter makes some of you appear stupid. I am happy there is Check a Trade because I would NEVER use a plumber or any other contractor who treated me with such disrespect.

 

[SimonG]

There's only one stupid person in this conversation. What makes you think you are that special that the forums safety rules don't apply to you? You obviously distrust the people you are employing, why else would you want the info. A good gsr would diagnose a problem, possibly with the help of a call to the manufacturer. A good engineer doesn't just change parts until they fix it.

Respect is earned, it is not something that your entitled to especially with your last post.

 

[PlumbBobBob]

you may be happy there is a check a trade, but some of the reviews may not be all they seem. i have heard that some unscrupulous people get their friends and family to review them favourably. this is my view only and not the opinion of UKPF.

 

[diamondgas]

Hi emz ... sounds like you're getting some grief ... regards common faults the lights usually flash in a certain sequence to assist the engineer in honing in on where to look. Printing off the manual is a good first step to assisting the person looking for the fault. Until you know the light sequence you are pis*ing in the wind as regards what avenue to take... and in an open forum here there's very little can be said in directing you... *shrug*

Good look finding someone ... try looking for a Gas Engineer, ​someone who is less of an installer and more a repair engineer. They tend to have a bit more experience in the repair field IMHO 🙂

 

[Barry98]

Am just guessing here myself and am not been rude but the only thing all these plumbers have in common is you , so maybe there not the problem but you've now armed yourself with the manual go full your boots. I again am guessing but I wonder why none of the other plumbers did that . All the training we do and money spending on the right tools to be safe and all it took was to google the manual.


good look , ill read about you no doubt like we do all the others

 

[emz]

Hi emz ... sounds like you're getting some grief ... regards common faults the lights usually flash in a certain sequence to assist the engineer in honing in on where to look. Printing off the manual is a good first step to assisting the person looking for the fault. Until you know the light sequence you are pis*ing in the wind as regards what avenue to take... and in an open forum here there's very little can be said in directing you... *shrug*

Good look finding someone ... try looking for a Gas Engineer, ​someone who is less of an installer and more a repair engineer. They tend to have a bit more experience in the repair field IMHO 🙂

Thanks, that's helpful. I will look for a Gas Engineer as they may be more aware of the faults.

 

[Dotty]

Which is PRECISELY what you were advised to do in the first place.

Perhaps if you'd actually read my original response instead of getting on your high horse!

 

[emz]

Bod - manual will help me go through all the things I can check before calling the gas engineer. I do trust the plumbers but I needed someone who could pinpoint the problem quickly or the cost would be beyond me.

By using a Gas Engineer as suggested by Diamondgas I should (hopefully) resolve the problem quickly.

 

[Barry98]

Ok i believe you :banghead:

 

[lame plumber]

dont forget to ask to see their gase safe register card and turn it over to check they are qualified to work on boilers, its listed on the back. As you now know anyone can call themselves a plumber but not all plumbers can call themselsevles gas technicians 🙂