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Smithy89

Turned on my upstairs bathroom hot water tap tonight and heard a gushing sound. Looked under the sink and could see hot water gushing out. As the water was really hot I couldn't feel where it was coming from.

During the panic got lots of towels to soak up as much water as possible.

After what seemed an age got my wife to turn off the mains water and boiler.

On closer inspection it looks as if the metal braided hose has fractured. I never thought that this could happen. I'm concerned that this could happen to other taps around the house. Has anyone had this problem with these hoses?

Are there good and poor quality metal braided hoses available or a better alternative?

Some of the water had leaked down into the kitchen, via a staircase banister post. I think around 1-2 liters. Some water also came though the ceiling -only a few drops though. I can't see any kitchen ceiling discolouration or any bowing.

House is 12 years old.

Never had a flood like this before. The leaks have stopped but I don't know what to do next. Should I contact the insurance and get them to send someone out to check for plasterboard, electric damage?

Should I start to try and pick up the vinyl floor in the bathroom and cut through the floor to see how much water is lying on the kitchen ceiling?

The leak probably lasted 2-3 minutes in total, but unsure as to how much water went under the bathroom floor.

Any advice much appreciated?

 

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