So at 23 deg the boiler unit never modulates what we mean is that the pump might run but the burner set will ignite and close down, your unit just carry’s on. I asked you to tell us from cold when starting your bolier how long it takes for the return pipe to get hot and your boiler to modulateThis is my 3rd winter in the house and the heating has never been good. If I set the thermostat to 23 degrees the boiler never turns off. I have had the heating on 24 hrs a day since November to keep moderate heat in the house. Viewed the house in August and moved in in December. My plumber has calculated that the 16 yer old boiler has more than enough btu to adequately supply the rads. My theory is the 15mm pipe work long runs are not efficient. I may have to consider a 22mm re-plumb of the heating.
I am going to leave this open to the others as you seem incapable of providing answers to simple questions all we want to do is help .....centralheatking