Boiler Leak

[village idiot]

Went to look at a job today: Fit radiator, fit bidet spray whatever, replace basin, etc.
As I was about to leave customer said: ''Oh, and we need a quote for sorting a boiler leak''.
That left me confused as I had checked boiler area and saw no sign of a leak? What kind of leak, I asked?
''Oh, the chap who fitted the kitchen units thinks there may be a gas leak at the boiler''.
Did he fit the gas hob? No, she says. It is the same old hob.
Well, says I, he would have had to remove old hob, assemble units and worktop before re-fitting old hob.
Probably. says her.

I just walked out and will not be sending a quote

 

[kris]

Best to walk away although I would've wanted to investigate and fix there and then at customers cost . Try n leave her safe n well.

 

[kris]

Hate when fitters cut corners as this is what happens .they think oh its just a hob il do that.

 

[goz666]

I'd say if there's an incident now VI, they'll be all over you like a rash for not either sorting it, or making it safe then leaving.

 

[village idiot]

Best to walk away although I would've wanted to investigate and fix there and then at customers cost . Try n leave her safe n well.

I normally don't work past 6pm, except it's a boiler/central heating install. And considering she could only be home after 7:30pm, there is no way I was going to spend my time that late trying to sort her leak.

 

[Ermintrude]

Tightness test then ID and riddor

 

[village idiot]

I'd say if there's an incident now VI, they'll be all over you like a rash for not either sorting it, or making it safe then leaving.

They can dream for all I care. THREE months since fitter refurbished kitchen, Why have they waited this long?
Boiler is fitted in loft conversion. Limited clearances above an below, If I got my hands out of my pocket, there would have been only one outcome

 

[Whyme]

Tigtness then tell em your turning them off, stand there smiling whilst they kick off, ring national grid to cut em off....I dont like odd numbers but 3 off's float my boat.

 

[dancinplumba]

You have a duty of care VI, ring national grid

 

[village idiot]

You have a duty of care VI, ring national grid

I certainly do, but considering I didn't smell gas and only going by what their kitchen installer told them, I was in no mood to play dirty. Chances are he informed them 'he thinks their boiler has a gas leak' as he was not confident he had left the gas supply safe (after cutting into it). He was hoping they'd get someone in to check it out. They did not. The wife is asking me at 8pm to send in a quote that also involves ''Check boiler leak''. I think they are taking the pizzz. Couldn't wait to get out of there.

 

[AlexGas]

considering I didn't smell gas.

"I didn't smell gas" will not stand.

I defo see where you are coming from though. But…
Hmmm…
Smell or not smell, the customer is telling you there’s a gas leak (or not). What do we do?

How long does it take to do the TT?
If fail, how long does it take to issue the ID ticket?
How long does it take to cap a meter? Cos you need to go now, that’s fine.
If anything goes proper wrong and nothing of the above has been done, who’s gonna get pulled in?

I defo don’t want any knocks on my door.

 

[AlexGas]

GAS LEAK OR NOT GAS LEAK?



Sorry, had to do it. :christmaswindow:

 

[village idiot]

I see your point Alex, but I have no intention of wotkng for FREE just because I have a duty of care. They have a responsibility to ensure they are safe in their house. One of that is to try as much as possible to convince themselves that workmen are up to standard (not always possible, I agree). But when someone tells you they suspect your boiler had a gas leak, and you have to wait THREE months before asking me to quote for a gas leak?
How long is a piece of string?
Quote: 'We don't have enough money now, so you should quote for each item of work individualy so we can decide which we want to do if possible'
Really? I haven't got time for time wasters, especially at this time of year.
Whichever court they take me to, I'm easily going to fight my corner.

 

[goz666]

I see your point Alex, but I have no intention of wotkng for FREE just because I have a duty of care. They have a responsibility to ensure they are safe in their house. One of that is to try as much as possible to convince themselves that workmen are up to standard (not always possible, I agree). But when someone tells you they suspect your boiler had a gas leak, and you have to wait THREE months before asking me to quote for a gas leak?
How long is a piece of string?
Quote: 'We don't have enough money now, so you should quote for each item of work individualy so we can decide which we want to do if possible'
Really? I haven't got time for time wasters, especially at this time of year.
Whichever court they take me to, I'm easily going to fight my corner.

I wasn't trying to be arsey mate, a man once told me almost every time he saw me.....PYA....always protect your ar5e.
Tell you why I would sort it.... Few years ago my pal got called to quote for a gas hob, went in house thru back door and kitchen fitter was there. He quoted and told the woman she would also need a vent thru the wall and ring when the fitter is ready to install the hob.

Few months went by and he got a letter from Corgi, the kitchen fitter had done the hob himself and she wasn't happy with his work so to get back at him she reported him to Corgi. Corgi visited and whilst there saw signs of spillage round the gas fire, and a thermostat control knob missing on the boiler.....long story short they tried to take my pal to court for not noticing the defects while he was there, in order to get the case cancelled he had to install a vent through the wall at his own cost, service the gas fire and order and fit the thermostat knob. The Corgi guy was a complete and utter Tw4t with him, even though he told him he'd only been in the back door to see the hob he wouldn't let it go and said his duty of care was to look round while he's there.

After seeing that happen I realised how unfair the system can be, my mate almost lost his livelihood, the kitchen fitter got off scot free and the woman got everything done for nowt. PYA mate !! If there is a gas leak and an explosion they'll be up your ar53 like a rat up a drain pipe.

 

[dancinplumba]

Only needs a call to 0800 111 999

 

[lambchop]

Sorry mate, I personally would have phoned the gas transporter on the way home, got a ref number to prove that I have reported it and left it at that, it would have cost me a couple of quid as phoning from a mobile.

i think if something happens at that address and hope nothing does you will be involved in some way as you were the last rgi across that thresh hold.

Customers have aver the luxury of being ignorant. I don't think any court of law will sympathise with your opinion on the matter. I mean this with respect mate but phone it in

 

[dancinplumba]

Free 0800 calls on giffgaff network

 

[Ermintrude]

Dancin your the man

 

[village idiot]

how did you do that up there? I need that phone

 

[Ermintrude]

Iphone push lock and menu at same time [emoji90][emoji85][emoji86][emoji87][emoji102][emoji575][emoji573][emoji560][emoji558][emoji565][emoji565][emoji570][emoji570][emoji570][emoji570]

 

[scorps]

I wasn't trying to be arsey mate, a man once told me almost every time he saw me.....PYA....always protect your ar5e.
Tell you why I would sort it.... Few years ago my pal got called to quote for a gas hob, went in house thru back door and kitchen fitter was there. He quoted and told the woman she would also need a vent thru the wall and ring when the fitter is ready to install the hob.

Few months went by and he got a letter from Corgi, the kitchen fitter had done the hob himself and she wasn't happy with his work so to get back at him she reported him to Corgi. Corgi visited and whilst there saw signs of spillage round the gas fire, and a thermostat control knob missing on the boiler.....long story short they tried to take my pal to court for not noticing the defects while he was there, in order to get the case cancelled he had to install a vent through the wall at his own cost, service the gas fire and order and fit the thermostat knob. The Corgi guy was a complete and utter Tw4t with him, even though he told him he'd only been in the back door to see the hob he wouldn't let it go and said his duty of care was to look round while he's there.

After seeing that happen I realised how unfair the system can be, my mate almost lost his livelihood, the kitchen fitter got off scot free and the woman got everything done for nowt. PYA mate !! If there is a gas leak and an explosion they'll be up your ar53 like a rat up a drain pipe.

I can't believe that,what was he supposed to do push past her and check every room in the house inc.her knicker draw,just because he entered the property for 5 minutes to turn a job down

 

[AlexGas]

It's a weird one... It was a hob install quote, not a gas safety check!?

 

[goz666]

I can't believe that,what was he supposed to do push past her and check every room in the house inc.her knicker draw,just because he entered the property for 5 minutes to turn a job down

Absolutely true mate, I could tell you the Corgi blokes name. I went with him on the second inspection and although there defo was signs of spillage and my mate argued that he can't be held responsible simply because he entered the property, the Corgi guy wouldn't have it, and said in his opinion he should've checked round. I even ended up doing the fire service and core drilled the hole for the vent for my mate. Cost my mate and cost me for half day which I did for him to help out, I actually wondered whether the Corgi guy was flexing his pecs to impress the woman who was single, and a looker. !!

 

[scorps]

the woman who was single, and a looker. !!

Well in that case the knicker draw would've been first port of call

 

[IDCHAPPY]

Iphone push lock and menu at same time [emoji90][emoji85][emoji86][emoji87][emoji102][emoji575][emoji573][emoji560][emoji558][emoji565][emoji565][emoji570][emoji570][emoji570][emoji570]

I'm still trying to figure out how to do that on my Samsung 🙁

 

[Ermintrude]

Easy Ian. Follow this link on yours
http://pages.ebay.com/link/?nav=item.view&alt=web&id=281528240265

 

[Millsy 82]

I wasn't trying to be arsey mate, a man once told me almost every time he saw me.....PYA....always protect your ar5e.
Tell you why I would sort it.... Few years ago my pal got called to quote for a gas hob, went in house thru back door and kitchen fitter was there. He quoted and told the woman she would also need a vent thru the wall and ring when the fitter is ready to install the hob.

Few months went by and he got a letter from Corgi, the kitchen fitter had done the hob himself and she wasn't happy with his work so to get back at him she reported him to Corgi. Corgi visited and whilst there saw signs of spillage round the gas fire, and a thermostat control knob missing on the boiler.....long story short they tried to take my pal to court for not noticing the defects while he was there, in order to get the case cancelled he had to install a vent through the wall at his own cost, service the gas fire and order and fit the thermostat knob. The Corgi guy was a complete and utter Tw4t with him, even though he told him he'd only been in the back door to see the hob he wouldn't let it go and said his duty of care was to look round while he's there.

After seeing that happen I realised how unfair the system can be, my mate almost lost his livelihood, the kitchen fitter got off scot free and the woman got everything done for nowt. PYA mate !! If there is a gas leak and an explosion they'll be up your ar53 like a rat up a drain pipe.

I suppose technically he should of had a look to see what other appliances were in the property and what kW they are so you can make sure pipe sizing is correct. Not that many/ if any people would.

Me personally I would of said take me to court and I bet it wouldn't of got there.

 

[Millsy 82]

To village idiot though. I would of phoned transco and said smell of gas isolated at the meter taken reference number then left happy. It would only take 2 minutes and you have covered yourself. If there was a leak then transco will shut it off and you will get paid for another call out.

What are you doing going out at 7.30 though? Are you mad? The only time I might consider it would be if it was a call back or something.

 

[village idiot]

To village idiot though. I would of phoned transco and said smell of gas isolated at the meter taken reference number then left happy. It would only take 2 minutes and you have covered yourself. If there was a leak then transco will shut it off and you will get paid for another call out.

What are you doing going out at 7.30 though? Are you mad? The only time I might consider it would be if it was a call back or something.

As I do not normally work weekends, I do attend past 6pm to quote for jobs ('customers who work full time etc')
Went there to quote for something else. BTW Millsy, what customer will pay you for turning off their gas on the basis of a Call Out?

 

[Millsy 82]

They will when they have no gas and need you to come and repair it and turn it back on.

 

[Pssst]

I dont think VI was under any obligation other than to advise the customer that if they smell gas they should report the matter to the ESP. Under the Gas Safety Installation and use regs it is an offence for a person to continue to use equipment which they believe to be dangerous so the duty of care rests with the occupier.

 

[TFGplumbing]

As I do not normally work weekends, I do attend past 6pm to quote for jobs ('customers who work full time etc')
Went there to quote for something else. BTW Millsy, what customer will pay you for turning off their gas on the basis of a Call Out?

Oh no the don't pay you, usually they say - *insert suitable curse*

 

[lambchop]

I dont think VI was under any obligation other than to advise the customer that if they smell gas they should report the matter to the ESP. Under the Gas Safety Installation and use regs it is an offence for a person to continue to use equipment which they believe to be dangerous so the duty of care rests with the occupier.

i disagree with with that mate, whatever reason I've gone there and the op says it was for a quote. After ahah I personally would have asked her does she personally smell gas (as everyone sense of smell is different)

 

[lambchop]

Sorry I pad playing up. I means does she smell gas, if no I still would have done a let by and tightness test if they let me, if they wouldn't phone it in to esp etc

 

[lambchop]

Apologies just realised I already posted on this thread, I'm not being argumentative, double post that's all

 

[stevetheplumber]

best way out is say you dont have the right equipment with you phone the 0800 number and get a reference we cant be on call 24/7 if you was in a resturant and smelt gas in the corridoor to the toilet what do you do then?

 

[village idiot]

As far as I am concerned, my duty of care has to fall within reason. A customer cannot request that I attenx to quote for a job, then on my way out say; 'Oh, when you send us your quote, also quote for gas leak'. When I ask why? I am then told that: 'Kitchen fitter thinks there is gas leAk at boiler'.
Bear in mind that boiler is located in loft (now loft conversion) and kitchen is two floors down. What is the relationship? When I asked when they were given the information, I was told THREE months ago. So if the said customer couldn't care less about their welfare, who am I to play God with their lives? I have no intention to work for free.

 

[AlexGas]

... if you was in a resturant and smelt gas in the corridoor to the toilet what do you do then?

Have a pee and then a pint. :santa_smiley:

 

[lambchop]

Post this thread on a solicitors forum with the scenario that a gas escape at that property caused injury and you were the last rgi to attend, would you be liable for prosecution or compensation. If there's no chance in hell, no problem

 

[AlexGas]

...what customer will pay you for turning off their gas on the basis of a Call Out?

I’ve been kicked out of a house once without a pay, cos I know about gas "a bit more" than a “I can do it all” house owner. I did have all my gas tools and paperwork with me, but I had to go. Simple call to 0800 111 999 put it straight for me, got a ref # and I could sleep much better. I’m not worried about the pay at all.

If a customer is a bit slow to use the phone when there’s a gas leak (or not), one should help and tell them – OK, there’s nothing I can do today (for whatever reason) but I know just the people who can sort you out and just call the 0800 number. Easy!

I really thought we are done with this leak!

 

[lambchop]

Sorry another story....

working for ha, tnt complained over the past 2 years the smell of gas, to family, council, wrote letters and e mails, nominated contractors etc, numerous visits. Meter in cupboard, me no smell of gas, asked TNT she said not at moment but this morNing yes. Let by and tightness test perfect, ldf used checked history as had been on every visit by rgi o mbar drop

Phoned esp, attended got ref number hung around for the guy. Out comes gas co, no detection, felt a twonk but explained the situation, closed cupboard door cup of tea. He checked again, no smell, got the house brick out checked everything suddenly goes off. It was the anaconda.

Yes you can argue that passed tightness test, that it was service providers anaconda. If something happened, a possible corpse and along paper trail left behind of this TNT complaining the smell of gas.

i have no doubt in my mind that I would have been the first person in the dock as I was the last person to attend and some high flying barrister would be nailing me to the cross if I didn't register my concerns with esp

 

[lambchop]

It needs to be put to bed.....
croppie anyone.

 

[village idiot]

It needs to be put to bed.....
croppie anyone.

I think croppie is already on holiday (in Cork or summat).🙂
Better ask one of the other Mods

 

[Billy Bob Bob]

thread closed