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Thanks just trying to find the wiring diagram. I think Live is 1. Neutral 3. Switch live 2. ?
No:

1 should be live in
3 should be switched
2 should be Neutral

Wiring diagram usually on the reverse of stat cover.
 
Test terminal 3 to earth or neutral with stat off should be no voltage

If there is 240v check 1 if that’s got 240v aswell stats dead
To to check I'm on the right track. Testing 3 (switched) to earth or neutral with the stat off. A reading of 0v. Shows that no volts are passing though the circuit i.e no call for heat at the boiler?
 
Correct but I have seen them wired backwards eg 3 live 1 switch
Yep, me too. Had one recently, set to a mid point, so in winter it’s fine. The way it was wired max was off and low (5 degrees) on the VRT30 was off.
 
Correct but I have seen them wired backwards eg 3 live 1 switch
Thanks of wired backwards at the stat it would still work? I know if get the wires wrong when swapping a boiler at the boiler side the stat comes on when turned down and off when turned up.
 
Test terminal 3 to earth or neutral with stat off should be no voltage

If there is 240v check 1 if that’s got 240v aswell stats dead
If that stat was dead, would that cause it not to knock off the heating. As is happening. Thanks
 

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