The guy who took us on Tuesday, said all he wanted was a phone call , text , slip of paper etc etc .
I got the impression he would act on it .
I got the impression he would act on it .
Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws
We are all human. You are forgiven. (This time at least 😀😀😉)Not really, but there have been complaints of that nature over the years on forums (I KNOW! 😉 ) and in the magazine. However, from the GS site:
Report illegal Gas Work - Gas Safe Register
What will we do with the information you provide?
If you have provided us with your details, we will contact you to acknowledge receipt of the information and discuss your concerns
Although it does not explicitly say that it must be reported by the consumer, it is clear (at least to me) that they will not investigate without the SUPPORT of the customer. If the customer does not allow access to the site, then they cannot prepare a case. TBF, I should have worded my comment differently, in that a RGI can report it, but they will not act without customer agreement - so I apologise for that
- We will attempt to contact the duty holder (e.g. householder/landlord/tenant) for the affected property to offer our assistance
- Where permitted by the duty holder, we will attend the site within 10 working days to undertake a complaint investigation
- Having completed an investigation on site, a comprehensive report will be provided to the duty holder and the Health & Safety Executive. Where appropriate the report may also be disclosed to other agencies (e.g. local authority Environmental Health, Trading Standards)
- Please note: we’re only able to carry out an investigation when we have details of a property at which illegal gas work has been carried out.
It may be that they are planning to be more proactive or just a bit more assertive. Will be interesting to see if the discussion is repeated when I go.The guy who took us on Tuesday, said all he wanted was a phone call , text , slip of paper etc etc .
I got the impression he would act on it .
Reply to the thread, titled "Gas safe inspection event" which is posted in Gas Engineers Forum on Plumbers Forums.
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