Google star rating - bit of a rant.

[JCplumb]

I finally got 5 reviews on my Google ranking, all of them 5 star reviews, so Google will now display my star ranking when someone searches for a plumber and I am one of the results.
Problem is that Google shows a 4.8 star rating even though all my reviews are 5 star.
I've done a bit of research and it turns out that the Google algorithm or whatever it is anticipates that at some point I will get a bad review and includes that in the calculation. What a load of bobbins...
So if you currently don't have enough reviews for your star rating to show on web searches, be warned that when you do it might not be as good as you'd think.

 

[1Steven]

Wish I had a clue about this sort of stuff. But I am officially and old bugger now!

 

[Best]

How is it that Adams Plumbing has full 5 star?
Looks like you need more top reviews to get that.

 

[JCplumb]

How is it that Adams Plumbing has full 5 star?
Looks like you need more top reviews to get that.

He's got 32 reviews so I reckon that after a certain amount of reviews you get a true value and Google doesn't feel the need to manipulate the figure.

 

[Best]

That's good if it works for you and helps build up new customers.
I would be afraid to ever have any of these review sites because it only takes one arrogant customer to make false statements.

 

[townfanjon]

Google , law unto themselves , they wont be happy till the take over the world

 

[ShaunCorbs]

Google , law unto themselves , they wont be happy till the take over the world

They already have haven't they ?

 

[julesverne]

Ive got 35 5 star reviews on mine .
The amount of work i get from is very good.

 

[Leo21]

It just proves to me that all this google this, check a something that is B/S. it's just a way of collecting money for advertising.
Pay your money and get an average saleable rating, soooooo predictable.

 

[julesverne]

It just proves to me that all this google this, check a something that is B/S. it's just a way of collecting money for advertising.
Pay your money and get an average saleable rating, soooooo predictable.

Google business listing is free Leo which is why i use. Wouldnt dream of using a service that you pay for

 

[Leo21]

When did this "report this post" thing happen?

 

[julesverne]

Couple of months i think

 

[Leo21]

Google business listing is free Leo which is why i use. Wouldnt dream of using a service that you pay for

Oops, made a bit of a dick of myself there.

 

[julesverne]

Hahahahahahahahah

 

[Rickster123]

Oops, made a bit of a dick of myself there.

Was a great rant tho!

 

[rpm]

Google , law unto themselves , they wont be happy till the take over the world

Yep them and Paypal.

 

[rpm]

Oops, made a bit of a dick of myself there.

Takes a good man to hold his hand up to his mistakes, fair play to you mate.

 

[jonnyswamp]

Yep them and Paypal.

And Apple, don't forget Apple
Just sent a new iphone back, going with a Sansung s7 now

 

[Stanios]

Google makes it nearly impossible to predictably have your website high in search results Im pretty sure this is done so that eventually you either give up and pay them for an ad space or use some dodgy tactics like this guy Plumber Crystal Palace | Emergency Plumbers Crystal Palace | Boiler SE19 who has 7 websites all the same except the names of website and content relating to area changes i.e Plumber Orpington | Emergency Plumbers Orpington | Boiler Orpington
At the end anyone trying to compete honestly in their area gets stuffed either way..

 

[oz-plumber]

It's a bit like one of the internet trade providers over here.

They list you as a plumber in your area, but if you don't subscribe to them, you get a poor rating.

My rating is 83/100. ( which I think is the minimum )

If you subscribe to them you will get a minimum rating of 95/100.
If you pay for an advertisement on their site you will get a minimum rating of 98/100.

I'm in contact with Consumer Affairs about this at the moment, because if someone Googles 'Plumber' in an area, this company comes up. If you open their website - the best ranked Plumbers in your area are the ones that subscribe to this internet trade supply company.

So basically, if you sign up, pay for leads and advertise with them, your the best plumber in a particular area.
If you don't sign up, pay for leads or advertise with them, you one of the worst plumbers in a particular area.