Help with continuously dripping shower head

[Old UKPF 133896]

I've installed a new shower head and hose, replacing an old Aqualisa which started to drip. The new replacement shower head which is smaller than the original also drips.

There's no leaking as expected from the new hose connections with the head or wall elbow. I've removed the cover of the elbow connection and can see a small but constant amount of water coming out even when the shower is switched off.

I've removed the control panel to try and locate the faucet valve which I believe is one of the possible issues. No joy locating (unless accessible behind the control panel mounting bracket), but wanted to consult with the forum members in the first instance on the recommended approach and next steps.

Many thanks.

 

[ShaunCorbs]

In the loft / do you have a loft ?

 

[Old UKPF 133896]

In the loft / do you have a loft ?

Yes, there is a loft with header tank for the upstairs boiler this shower is connected to.

 

[ShaunCorbs]

Yes, there is a loft with header tank for the upstairs boiler this shower is connected to.

Yes but do you see the digital shower mixer body up there ?

 

[Old UKPF 133896]

In the loft / do you have a loft ?

Here's some videos clips of the shower and symptoms.

 

[ShaunCorbs]

Your looking for something similar to this

 

[Old UKPF 133896]

Yes, I've located the unit. It has Aqualisa marked on it matching the old shower.

 

[ShaunCorbs]

There you go you want a service kit or a new unit take down / picture of the model and serial number and you will have to phone the manufacturer up etc

 

[Old UKPF 133896]

There you go you want a service kit or a new unit take down / picture of the model and serial number and you will have to phone the manufacturer up etc

Thanks Shaun. Really appreciate you taking the time to walk through this with me. I'm looking at the replacement units now.