Incorrect boiler installation ?

[Aire]

The engineer is due to come back next week so I will let him have a look then.
Do you think I am safe to use it in the meantime?
I've just turned the heat setting right down and it is working but not getting really hot.
Thanks again.

Not sure to be honest. The flow direction of the pump is wrong and the return pipework also looks wrong, because the water isn't going to circulate properly the boiler will constantly overheat and shut down. Because of the incorrect installation the warranty will also be void. I personally would turn it off until the problem is corrected.

 

[MC78]

I wondered about that. However think what he means is the pump is pumping the wrong way?

So its positioned under negative pressure?

 

[Gasman]

Not sure to be honest. The flow direction of the pump is wrong and the return pipework also looks wrong, because the water isn't going to circulate properly the boiler will constantly overheat and shut down. Because of the incorrect installation the warranty will also be void. I personally would turn it off until the problem is corrected.

Agree 100% with that. Hopefully he's out first thing on Monday to swap the pipes around.

 

[Chris1990]

The grant my grandparents got was for boiler, filter, pump, 3 port and new timer stat etc. They didn't flush the system though 🙄

Even through eco, its part of the warranty to flush the whole system!!! Otherwise voids all warranty by manufacture. These plonkers who do these eco schemes are given £500 to convert and swap and rush. Ive seen them rush in and do a 3 day job in 1 day. It just doesnt work and no wonder i get called to these installs for faults. The scheme is a Sod take.

 

[Aire]

Even through eco, its part of the warranty to flush the whole system!!! Otherwise voids all warranty by manufacture. These plonkers who do these eco schemes are given £500 to convert and swap and rush. Ive seen them rush in and do a 3 day job in 1 day. It just doesnt work and no wonder i get called to these installs for faults. The scheme is a **** take.

I think sometimes the installer is only given a day too, so that the customer isn't left without the use of their boiler. One of my ex work colleagues when he set up on his own, signed up to install for a local housing authority. He needed the work initially so accepted it but he was only allowed a day for a boiler swap and was only paid for 1 day. Not the same as an eco grant but they probably work on the same principles.

 

[Dake205]

Sorry 3 days for a heat only changeover that’s ridiculous, 4 hours is possible depending size £500 for less than a days work then I wouldn’t be in a rush
Filter on flow isn’t a problem, not efficient allows contamination through boiler before collection but acceptable in manufacturer instructions
Pump definitely in wrong position and wrong direction
Why fit a drain point above boiler when it’s already built in (not relevant but questions knowledge of boiler)
What size ri is fitted and how many rads as boiler could be too powerful, what boiler was removed
Is Automatic bypass correctly fitted
List could be endless

 

[ShaunCorbs]

Sorry 3 days for a heat only changeover that’s ridiculous, 4 hours is possible depending size £500 for less than a days work then I wouldn’t be in a rush
Filter on flow isn’t a problem, not efficient allows contamination through boiler before collection but acceptable in manufacturer instructions
Pump definitely in wrong position and wrong direction
Why fit a drain point above boiler when it’s already built in (not relevant but questions knowledge of boiler)
What size ri is fitted and how many rads as boiler could be too powerful, what boiler was removed
Is Automatic bypass correctly fitted
List could be endless

4 hours including a flush no way

 

[Dake205]

Define flush

 

[ShaunCorbs]

Define flush

chems and magnacleanse at a min

 

[Riley]

I’m sorry it’s installs like that that cost customers money longer term

 

[Dake205]

I’ve never done the schemes but I guarantee they will at least supply just a cleaner and inhibitor, magnaclean will not be mentioned or chargeable if wanted, now what does manufacturers describe as a flush, drain system, cold flush then hot flush with chemicals, drain and add inhibitor they don’t specify magnaclean so as much as you don’t like it and it’s not my personal preference, I think you can now agree it can be done

 

[ShaunCorbs]

I’ve never done the schemes but I guarantee they will at least supply just a cleaner and inhibitor, magnaclean will not be mentioned or chargeable if wanted, now what does manufacturers describe as a flush, drain system, cold flush then hot flush with chemicals, drain and add inhibitor they don’t specify magnaclean so as much as you don’t like it and it’s not my personal preference, I think you can now agree it can be done

they will say the water td quality

 

[Dake205]

Nope I’ve never seen a manufacturer instructions asking for a water quality test

 

[Harvest Fields]

First thing they do when the attend a breakdown

 

[Riley]

Nope I’ve never seen a manufacturer instructions asking for a water quality test

Pm’d you please respond

 

[Dake205]

Yip but still not required as part of install, as stated it’s personal preference and cost associated, I agree with you but the instructions will advise minimum requirements which I’ve stated and I feel at that point installers can’t be held liable, so if that’s what they advise and if that’s what’s carried out under these schemes then why should installers be held liable, unfortunately it’s simple you get what you pay for, and at £500 a day I’d happily put magnacleanse on a regular swap

 

[ShaunCorbs]

Yip but still not required as part of install, as stated it’s personal preference and cost associated, I agree with you but the instructions will advise minimum requirements which I’ve stated and I feel at that point installers can’t be held liable, so if that’s what they advise and if that’s what’s carried out under these schemes then why should installers be held liable, unfortunately it’s simple you get what you pay for, and at £500 a day I’d happily put magnacleanse on a regular swap

wrong is part of the install as these warranties are void without it also inbh

also needs servicing every year

 

[Harvest Fields]

Yip but still not required as part of install, as stated it’s personal preference and cost associated, I agree with you but the instructions will advise minimum requirements which I’ve stated and I feel at that point installers can’t be held liable, so if that’s what they advise and if that’s what’s carried out under these schemes then why should installers be held liable, unfortunately it’s simple you get what you pay for, and at £500 a day I’d happily put magnacleanse on a regular swap

Are you Gas safe registered?
As it sounds like you are not.

 

[Dake205]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

 

[Aire]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

No point of install recommends a magnacleanse as a minimum. But all boilers state the system should be cleansed in accordance with bs7593 and any system not cleansed to bs7593 shall void the warranty. If you read bs7593 you shall see that as a minimum you shall use a appropriate cleaner for the reccomended amount of time which is usually an hour, then drain down and refil a minimum of 3 times. Or you could as Shaun says, use chemicals and magnacleanse which will no doubt do the same job but probably a little quicker.
Do you still believe that you can swap a heat only boiler in 4 hours and still comply with the manufactures instructions and not void the warranty?