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Look in bench mark section of installation book, should tell you what size boiler they fitted, if they left you information about magna-clean have a look or try web site, most preferred location is on return, but where it is, is better than nothing
 
Pls see pics in above link. Also worth noting I had to stop him from cutting an 8" piece out of main supporting roof beam so he could get a tank up! In the end he put two smaller tanks in (following me suggesting it...)

It would be interesting to know where this person learned plumbing and who with?

I would love to see the pictures of the linked tanks - this provides some evidence on how much he knows and what his installation skills are like.
 
Guy started by replacing some rads, so why is he removing roof tanks now ? seems we are only getting part of the story, but sounds like he has caused some damage to carpets, got the chaps furniture wet by putting it out side (WHY) ? now on about it costing 3 grand to put system right ! what's OP doing letting him go this far ? most people would have thrown him out by now, but then people go on these find a trade sites to get a cheep job, then complain about the standard of work, something not quite right.
 
He installed the bathroom too, but I thought that was an aside from heating for the sake of the issues I'm having (probably wrongly..but bathroom seems to be ok, just heating that is the problem. I've got someone to give a second opinion tonight.
Essentially, I've lost faith in the first guy (some time ago) so if I now have to pay to get things working again then so be it. Thanks for all your advice.
 
sometimes people have no choice but to use checkatrade, mybuilder, whathaveyou.

the key things to remember is to find people with lots of not just recent but RELEVANT feedback.

it's still relatively easy to create a misleadingly positive impression of yourself unfortunately
 
He installed the bathroom too, but I thought that was an aside from heating for the sake of the issues I'm having (probably wrongly..but bathroom seems to be ok, just heating that is the problem. I've got someone to give a second opinion tonight.
Essentially, I've lost faith in the first guy (some time ago) so if I now have to pay to get things working again then so be it. Thanks for all your advice.

Good let us all know the outcome should be interesting !!!!!
 
Was your boiler fitted by British Gas? Their prices must have scared you so much you came running all the way to mybuilder :wink_smile:
 
Was your boiler fitted by British Gas? Their prices must have scared you so much you came running all the way to mybuilder :wink_smile:

Must have been BG ! Blue wiring centre / Blue MVs amazed it still got Worcester badge on boiler usely change it for BG badge
 
A chap just came round, didn't charge, sorted my washer out the other guy had plumbed in that was :nono:ing water everywhere...diamond. His opinion is this:

He agreed that the piping in the cupboard was poor, as the water had to come down from the tank, along the skirting, and back up to feed the upstairs radiators (bg's efforts to thank for that). So he suggested the following:

tell matey boy im not happy to pay for materials to redo that piping, as the system was all working before he put in new rads; and so it should be working when he left the job.

He then said if I wasn't happy for the other guy to do more work to get it going, he would firstly do a system flush, service the boiler, and then sort that dodgy piping out. Total cost: £500.

My my next question was: what if it still doesn't work? He then said it would be a case of looking at pipe widths throughout the house....

ive just tried to contact initial plumber, but didn't answer so have texted saying that we're not happy at having to fork out more for materials to get the system working when it worked before he came in...

waiting to hear back.
 
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so the second plumber has more or less said the same as the first in so much as the existing isnt right and we can all see the magna is in the wrong place sounds to me like the first guy wasnt far out
having said that if it worked before it should work to some extent now so something has changed
if the system worked before and theres a magna clean fitted how did he come to the conclusion it needs a powerflush? did he open the magna clean? if not i would be looking for plumber number three
 
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so the second plumber has more or less said the same as the first in so much as the existing isnt right and we can all see the magna is in the wrong place sounds to me like the first guy wasnt far out
having said that if it worked before it should work to some extent now so something has changed
if the system worked before and theres a magna clean fitted how did he come to the conclusion it needs a powerflush? did he open the magna clean? if not i would be looking for plumber number three

Especially as he is fitting new rads, most of rubbish would be left in them, take it that magna-clean has been washed out over the last couple of years, as Steve pointed out if M/Clean is looking ok why power flush.
 
He said he'd power flush it on the basis it was an old system, had new rads in, and would use a power flush to eradicate any chance of things being gunged up. Fair? Or not?
Original plumber has come back and said he's doing me a favour moving those pipes for free, but won't charge for materials either seen as I asked him not to. My thought on that is: it worked before he started doing any work, so it should work having spent £1500 on installing new rads.
Finally need to ask: do I insist he doesn't take magna clean off? And what is my definitive reason why I want it leaving on (he reckons its restricting the flow (or return, can't remember which) so need to convince him. Also, we had no heating whatsoever on after he left today...and plumber number 2 turned it back on as 'he'd turned the magna clean off'. So he'll know someone's been fiddling...would he have turned it off yo make his life easier replacing the pipe work in the morning? Thanks
 

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