View the thread, titled "Nutter Customer!!" which is posted in UK Plumbers Forums on UK Plumbers Forums.

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did you screw the flue to the spigot on the boiler? as cant see any in the pic,
and that wiring is a mess why didnt you shorten and use proper flex clips instead of t+e
wheres the fcu for the boiler as well?
wheres the main lever/full bore valve to turn the mains off to the boiler
I assume croft would have done everything to regs and the ins man and this photo was taken before the job was actually finished
Looks like a small shelf/ledge under the boiler, thats where I would have put the spur
Also, Ideal have a vert flue adaptor which is held in place with a screwed clamp and from memory, doesn't need a self tapper through the joint into the air duct
I never put a full bore/lever valve before a boiler isolation valve on my installs either, can't see the point
 
did you screw the flue to the spigot on the boiler? as cant see any in the pic,
and that wiring is a mess why didnt you shorten and use proper flex clips instead of t+e
wheres the fcu for the boiler as well?
wheres the main lever/full bore valve to turn the mains off to the boiler
I assume croft would have done everything to regs and the ins man and this photo was taken before the job was actually finished
Looks like a small shelf/ledge under the boiler, thats where I would have put the spur
Also, Ideal have a vert flue adaptor which is held in place with a screwed clamp and from memory, doesn't need a self tapper through the joint into the air duct
I never put a full bore/lever valve before a boiler isolation valve on my installs either, can't see the point

fair enough on the lever valve, but thinking what gas safe would look at
 
No small shelf/ledge underneath, the floorboards were up when this photo was taken. It's the old airing cupboard for the hot water cylinder that was heated from their solid fuel back boiler.

The flue is clamped onto the top of the boiler with a special bracket that Ideal supply, it doesn't get screwed in other than at the clamp. Followed the instructions for the flue and gas installation to the letter.

There is a main lever valve built in underneath the boiler to turn on/off the incoming mains for servicing.

FCU for the boiler is on the right hand wall just out of sight. It was an old airing cupboard and I have reused the wiring for the immersion heater circuit.

PRV runs outside and is fitted with the manufacturers fitting on the end to direct any flow back onto the wall.

Condensate runs directly into the internal soil stack under the floorboards.

Vertical flue is properly clipped in the loft space, 2 clips for a 1.5m run.

Photo was taken prior to the job being completed, wiring has been tidied up and clipped with correct clips on the finished install, I forgot to take pictures of the boiler/flue at the end though. I wanted it out of the way whilst I was soldering the pipework under the floor of the airing cupboard and I only had T&E clips on me at the time. No biggy really though and doesn't affect the gas safety. The Gas Safe letter says they only get involved if there are gas safety issues and there aren't any, of that I am 100% certain.
 
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This is why I don't use checkatrade (and have even decided i might let my website drop down the pages rather than keep it higher up.) I prize nothing higher than knowing that if relations all go pear shaped I cannot be held to ransom with the threat of online slandering. Not so easy if you're trying to be successful, grow a business as big as you can and employ people. But ok if you're resigned to being a 'lifestyle plumber.'

doesnt make any difference if you get the odd idiot slanging you off on checkatrade, you have the right to reply and make them look stupid, politely of course 🙂
 
i wouldnt worry at all about gas safe. but NEVER believe customers when they say "dont worry about the carpets", if you are in the habit of putting sheets down or roll&stroll then its only 5 minutes and shows the customer you care even if they asked you not to, and it stops any chew like this!!
 
Wonder he didn't want you to paint the walls where the old cylinder was, Did you insulate the pipe work when you had finished ?
But I would want the receipt for new carpets and a photo you can claim that against your tax if he doesn't get them fitted sue he in small claims court for your £1000, if he doesn't spend the full amount on carpets tell him you want the balance back !!
 
I've had to clean carpets before. Same issue as you had. Install looks good though mate
 
be very carefull about the amount of weight your placing on your reputationif you get a reputaion of being a soft touch for a grands worth of carpet on every job that will not help either
 
Gas safe deal with muppets like this all the time. They will spot that he is after money back etc so I wouldn't worry about it.

If you have loads of good feedback on Checkatrade then don't worry about that either as everybody knows you have 1 crackpot every now and then and will look over it if the rest are good.

And as missplumb said never ever believe a customer when they say don't worry about this or that as that usually means they want a new one and if they get chance you will be paying for it. It has happened to me before when I was an apprentice subbing to British Gas, they were not best pleased lol.

I wouldn't of gave them money to buy new though I would of paid a professional cleaner to go round and then taken photos after.
 
I managed to spray water all over a kitchen today, dont ask............... customer turned up later on and commented how clean everything was, including the ceiling, had I made a mess drilling the flue and cleaned up ? 🙂🙂🙂 told her way before i left.

Forgot to close a service valve under a work top on a pipe i had just cut off, for some reason the old boiler had a separate cold feed for the system top up instead of taking it off the cold feed to the boiler. I had just wacked on a service valve to allow me to charge up the system as all my stop ends were in the van.
 
I cant see ceiling fire stopping there as per the building regs part B sec 7
 
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I managed to spray water all over a kitchen today, dont ask............... customer turned up later on and commented how clean everything was, including the ceiling, had I made a mess drilling the flue and cleaned up ? 🙂🙂🙂 told her way before i left.

Forgot to close a service valve under a work top on a pipe i had just cut off, for some reason the old boiler had a separate cold feed for the system top up instead of taking it off the cold feed to the boiler. I had just wacked on a service valve to allow me to charge up the system as all my stop ends were in the van.

Learned that one a long time ago, i always have a 22 and 15 push fit cap in my pocket and feel naked without them!
 
Oh come on what - Regs are regs.
What you on about.
I dont make em, just abide by them.
You do what you do. I do what i do
 
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Nope just pointing a potential issue out if he was to get inspected.
Last thing he needs is a defect on his 1st install while on probation.
 
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To be honest with you I didn't put a fire stop in. I've never seen a single boiler fitted in all my time in Lincoln that has one or that is sealed. I guess it depends on the inspector. If he looks over the whole installation by the book he is going to find fault in my work. Is it safe though? I would certainly argue that it is. At the end of the day it's all very academic - if they find faults and he doesn't let me back in to fix them that's the end of it!
 
It doesnt make it right tho..
But I wouldnt presume all inspectors are gonna be so understanding on balance some will be fine and others could be a pain.
The best way is to install by the book from day 1.
I have lost count of how many i see without earthing near the meter outlet or incorrect condensate or leccy wires trailing gas pipes - but i don't think ill do the same and nor should others.

The regs clearly state should be firestopped but that doesnt look sealed anyway. but i dont want to upset anyone so ill shut up and keep my opinion to myself
 
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