OLCI complaints, feedback or suggestions

helpsy · Mar 14, 2013

Hi Alana
I have spoken to Roger thanks.
Not to have a go but I left my NEW telephone number in a message to you.
I would guess that you didn't take note of this and just called my old number!

Aquariusplumb · Jul 21, 2013

Having sat my ACS with OLCI 13 weeks down the line and still no certificates have turned up!!! Same goes for my G3! IMO the short courses are pretty useless, when doing g3 course luckily my boss had showed me how to pipe them up.

Alana Fox · Jul 22, 2013

Hi Aquariusplumb,

Alana from OLCI here.

Just to confirm your conversation with my colleague earlier, the Awarding Body will be processing your ACS certificate and although you were expecting it towards the end of next week, we are looking to try to get it to you sooner.

Also as was discussed, the Awarding Body has a query regarding your G3 certificate which we are looking at for them.

Best wishes, Alana