We went about things the wrong way. Hopefully, we are getting our 'new installation sorted' out. But it will never be ideal. We have had a lot of trouble with this boiler. My partner bought it from B & Q (Special Offer). My partner is Polish and I suggested that she had a chat with a Polish man who was in the plumbing section. She asked him to fit the boiler and radiators. He was not qualified. He was incompetent and a poor workman, generally. We complained and had a variety of visits by a variety of people, none of them particularly helpful. Eventually, she got another Polish plumber to fix the boiler. There continued to be problems, due to the poor assembly of the actual boiler. Gregor, fixed the problems and seemed to be competent. However, when my partner wanted the boiler serviced, he broke the boiler, quite possibly deliberately. She then got it fixed by another Polish plumber. Unfortunately, he is on holiday at the moment in Poland. He gave my partner a telephone number to ring, which turned out to be Gregor!
I did not get a very helpful reply from Croppie:
Seriously? You freely admit to having illegal work carried out in your house by an incompetent person who is highly unlikely to be on the gas safe register?
And then ask us to be complicit?
Your best bet is to turn it off then get a registered guy in. Someone who knows what he's doing.
This mistake will be costing you I'm afraid.
When I tried to reply to Croppie to explain my problem and the difficulties we had gone through. Bearing in mind my partner did everything in 'Good Faith'. I found that the thread had been closed. Unfortunately, that was the response that we got from a whole host of people who visited the flat: from the 'men' from Heatline Monza, to the Gas Safe man, and the Health and Safety man.It seemed to be all about money. Nobody was prepared to fix our system. Nobody was prepared to stop the incompetent worker from practising. &hey were all, doing their 'duty' as narrowly defined.In other words, I got the impression that the plumbing trade is poorly regulated and a 'money-making' racket, with poor customer service, workmanship and safety.
I did not get a very helpful reply from Croppie:
Seriously? You freely admit to having illegal work carried out in your house by an incompetent person who is highly unlikely to be on the gas safe register?
And then ask us to be complicit?
Your best bet is to turn it off then get a registered guy in. Someone who knows what he's doing.
This mistake will be costing you I'm afraid.
When I tried to reply to Croppie to explain my problem and the difficulties we had gone through. Bearing in mind my partner did everything in 'Good Faith'. I found that the thread had been closed. Unfortunately, that was the response that we got from a whole host of people who visited the flat: from the 'men' from Heatline Monza, to the Gas Safe man, and the Health and Safety man.It seemed to be all about money. Nobody was prepared to fix our system. Nobody was prepared to stop the incompetent worker from practising. &hey were all, doing their 'duty' as narrowly defined.In other words, I got the impression that the plumbing trade is poorly regulated and a 'money-making' racket, with poor customer service, workmanship and safety.
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