Would be very grateful for any comments about the following:
Had new kitchen fitted at end of last year - same company supplied and fitted.
I have a dispute that the tap fitted is not fit for purpose.
I think the flow from the hot water tap is unacceptably slow.
It takes ~ 4 1/2 mins to fill a standard kitchen basin to the rim.
(no problem with flow from cold)
It takes ~ 1 min using the hot water tap in the bath.
The new tap fitted is a mono mixer (Alba, Carron Phoenix).
I’ve asked that the tap and sink be replaced - with what was there before as flow was better (mixer tap but not monobloc).
It’s a 2nd floor flat and the hot water system is gravity fed and the tank is on the same floor as the kitchen (and bathroom). The cold water for the kitchen comes directly from the mains.
With regard to the mono mixer tap I’ve since read that high water pressure is not necessarily required but I believe that the water pressure of the hot and cold should be similar, otherwise flow can be disrupted.
Didn’t know or think anything about taps before all of this ! 🙂
The company refuse to replace the tap saying that they ensured it was suitable for low pressure.
I’ve since gone to Citizens Advice who suggested I seek expert advise (he said can be anonymous) and go back to the company and ask to escalate my complaint and perhaps go via Alternative Dispute Resolution if available.
I was wondering if anyone had any comments on the acceptability of the hot water flow in the kitchen, or any potential issues with the tap that was chosen - based on water pressures in flat.
Or should I just accept? Not unusual situation in flats?
I’m on steep learning curve about water pressure and taps and would be very grateful for any advise 🙂
Sylvia
Had new kitchen fitted at end of last year - same company supplied and fitted.
I have a dispute that the tap fitted is not fit for purpose.
I think the flow from the hot water tap is unacceptably slow.
It takes ~ 4 1/2 mins to fill a standard kitchen basin to the rim.
(no problem with flow from cold)
It takes ~ 1 min using the hot water tap in the bath.
The new tap fitted is a mono mixer (Alba, Carron Phoenix).
I’ve asked that the tap and sink be replaced - with what was there before as flow was better (mixer tap but not monobloc).
It’s a 2nd floor flat and the hot water system is gravity fed and the tank is on the same floor as the kitchen (and bathroom). The cold water for the kitchen comes directly from the mains.
With regard to the mono mixer tap I’ve since read that high water pressure is not necessarily required but I believe that the water pressure of the hot and cold should be similar, otherwise flow can be disrupted.
Didn’t know or think anything about taps before all of this ! 🙂
The company refuse to replace the tap saying that they ensured it was suitable for low pressure.
I’ve since gone to Citizens Advice who suggested I seek expert advise (he said can be anonymous) and go back to the company and ask to escalate my complaint and perhaps go via Alternative Dispute Resolution if available.
I was wondering if anyone had any comments on the acceptability of the hot water flow in the kitchen, or any potential issues with the tap that was chosen - based on water pressures in flat.
Or should I just accept? Not unusual situation in flats?
I’m on steep learning curve about water pressure and taps and would be very grateful for any advise 🙂
Sylvia
