I look after the plumbing at a small hotel with a busy restaurant that runs from early morning till late at night 7 days a week. The hot water for the kitchen is a direct heated megaflow, recently the hot water was running out quickly so checked the megaflow immersion heaters. For some reason the top immersion has had the thermostat removed and the wiring disconnected, don't know why as was before my time and nobody there knows. The bottom immersion was working but the thermostat was cutting in and out quite quickly, I do not have an unvented ticket so all I could do was change the thermostat, however before I changed it it burnt out completely and no hot water. I changed the thermostat last Thursday but it was still cutting in and out quite quickly but not as quick as before, on Friday they said the water was only luke warm. This could have been because the immersion hadn't had time to heat the water completely but will check today. If there is still a problem could it be caused by limescale flakes building up in the bottom of the tank and stopping the water flowing around the immersion properly? I work with a colleague who has an unvented ticket so I can deal with the problem under his supervision, he didn't seem to know why the thermostat was recycling quite quickly but I have not mentioned scale problems to him yet.