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if you hear the customer say that they want a quote for a Worcester, start telling them horror storys about Worcester, tell them that plumbers push a Worcester because they get the points to get tools, then tell them for example if gas, that a valiant is a better boiler. if they hint a Worcester then probably they had a quote for one already, if they hear this then they don't trust the other guys. this is what my old boss always did. but he did hate Worcester with a passion!!! I fitted a warmflow at home ,so far so good.
 
if you hear the customer say that they want a quote for a Worcester, start telling them horror storys about Worcester, tell them that plumbers push a Worcester because they get the points to get tools, then tell them for example if gas, that a valiant is a better boiler. if they hint a Worcester then probably they had a quote for one already, if they hear this then they don't trust the other guys. this is what my old boss always did. but he did hate Worcester with a passion!!! I fitted a warmflow at home ,so far so good.

I don't go telling horror stories as I think that is bad and I think the customer will just think your trying to bad mouth the others to get the job.

I have been asked a lot if I could fit a worcester and all I say is I'm not a fan of worcester and I prefer Baxi on gas and grant on oil, I then tell them why I prefer them and most people say oh I thought worcester were the best so I go through the good points and bad points of both boilers.

On a gas boiler I was honest to the person by saying if you have your heart set on a worcester then I will fit a worcester quite happily and asked what the other company's price was and what boiler it was she said it was a top one for £1750 I said it's probably a junior and I would only want to fit a Cdi and I won't beat that my price will be over £2000 and I probably won't offer the warranty on it that the other company can offer, I then said about Baxi and I said that I think they are better boilers and more reliable with a 7 year warranty blah blah blah I put my price in which was £1730 and I got it.
 
I wouldn't recommend Warmflow, especially their Combi boilers. They are trouble as the heat exchanger connections and other bits leak. A lot of the shells have gone also.
As to a price for doing a combi oil boiler swap, I would have thought that can't be too hard a job with all the pipes already there. Even if it is a different model boiler it surely could be done in one day, but if you allow two days for time, it could be done for £500 - after all that is £1250 for a 5 day week.
 

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