Removing rubbish

[oldtimer]

Hi people. Please be gentle with me. My lady friend came home from holiday, turned the heating on and a rad split.
Explained to her on the phone how to isolate it and told her to contact the plumber who had worked for her before.
She told him that she wanted him to replace the split rad, plus four more which were the same age.
He gave her a price for the rads, plus trv's plus labour which she agreed to. When she got home from work, he had replaced the rads, taken the old rads and copper away, and left her to dispose of all the packaging etc.
Now I realise there is no scrap value in the packaging, but to pay out the best part of £900 and then have to load your car with cardboard etc and dispose of it, is a bit much.
Just wondered if this is normal practice.

 

[Rickster123]

No I'd say it's not the done thing but others will disagree. Shows a lack of respect to the customer in my opinion.

 

[Ermintrude]

No you dispose of all scrap and waste. Unless custard desperate to recycle card

 

[Aquablu]

We would take all the rubbish away with us too.

 

[Millsy 82]

If they have taken the scrap call them and tell them they have left something behind then give them all the rubbish.

 

[newcastle phill]

Id say either by agreement prior. Take it all or leave it all.

 

[townfanjon]

Mr old timer lol., yes they should have cleared the wrapping etc, they are taking the pi55 in my opinion. However, if this makes you feel a bit better , radiator prices for scrap, are quite simply crap. He actually did you a favor getting rid.

 

[Billy Bob Bob]

as plumbers we are not allowed in most tips,personally rads are hardly worth anything scrap value and there would be very little copper removed in replacing rads personally i feel you are being petty and if i where said plumber you would be getting the rads back and you would be disposing of them its no hardship to you putting the packaging in your recycling from most plumbers point of view getting rid of waste is a nightmare

 

[IDCHAPPY]

Always clean up at your airse, common courtesy 🙂

 

[newcastle phill]

And of course we all have waste carriers licences ( I actually had. Only just expired lol )

 

[Billy Bob Bob]

And of course we all have waste carriers licences ( I actually had. Only just expired lol )

which the op does not even know exists

 

[WaterTight]

i always plan to mention that i don't remove rubbish. i find if mentioned prior to any job being agreed to it's not an issue. problem is it is the one thing i always forget to bloody mention before quotes being accepted.

if it's a bunch of rads i just chuck em out front and give one of the local travelling vultures a text with an address. i admit it would look a tiny bit better to remove everything but not worth the hassle.

 

[dom brennan]

we just leave the old rads on the front in within 10 mins the scrap man would of took them and just put the cardboard in the recycling bin,

 

[parkesy_plumb]

i always arrange the rubbish issue before starting .. been stung in the past. I will take small waste that will fit in green bin at home .. but ask for hippo bag/skip on the bill of job for bathroom suites.

 

[oldtimer]

Thanks for your replies, just wondered what you guys did, and, yes I do know about waste licences and permits.

 

[Billy Bob Bob]

Thanks for your replies, just wondered what you guys did, and, yes I do know about waste licences and permits.

rubbish from the packaging was from 5 rads? could you not have put the cardboard in your recycling and the plastic in a bin bag?

 

[MOSSEP]

I dont take away the rubbish. Do you call the supermarket and ask them to remove the packaging your food comes in?

 

[Mike Jackson]

If the customer supplies the materials they dispose of the packaging. if I supply I dispose of it unless otherwise agreed.

Leaving rubbish behind gives a poor impression to my mind. "He made a nice job of the rads but you should have seen the mess he left behind"

 

[Ray Stafford]

I dont take away the rubbish. Do you call the supermarket and ask them to remove the packaging your food comes in?

No, but that is a false analogy. Its more like going to a restaurant for a meal, and then going into the car park and finding that they have put their rubbish in your boot.

If someone was working at my house and didnt remove their rubbish at the end of the job, I wouldn't complain. I wouldn't complain because I am English, and we don't complain.

But I would never use them again, and I would not recommend them to family or friends.

Whether that is right or wrong, its a fact. And I suspect the OP and his ladyfriend feel the same way.

 

[SimonG]

For 900 I would have disposed of the waste. As said, if I supply materials then I get rid of the rubbish. If cust supplies then rubish stops. Any bathrooms I do now I include a mini skip.