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Surely you would follow boiler MI'S ?
clean fan,condense trap , burner etc etc so casing should come off if mi's say so well thats the way i look at it , as already mentioned on earlier post most of the services i get asked to do is because a fault exists . I can understand the £49 if your just analysing and faffing about but imho your ripping cust off .
 
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Agree, I dont know anyone who puts inhibitor in as standard on a boiler service.

Some boiler mi's put it down as recommend on service, besides i have about 500 litres of it nabbed off site in my garage.
 
I agree yes, taking the casing off could possibly mean you see a small leak etc.
But do you then take a second reading after putting the casing back on??
If not then you are doing it wrong, times are changing and you have to come into line if you want the work.
 
Yeah you take a second reading after doing anything that could affect combustion. Are you seriously telling me you wont take the case off because you dont want to do a second combustion analysis?
 
I've just bought a new FGA to celebrate my shiny new CPA ticket. I test everything in sight in order to justify the extortionate cost of being allowed to work :-/
 
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Yeah you take a second reading after doing anything that could affect combustion. Are you seriously telling me you wont take the case off because you dont want to do a second combustion analysis?
I am asking about 2nd flue test to you who take the casing off.
As I have said earlier, I try not to get involved with servicing, its not for me, very boring and no job satisfaction.
All I am quoting is the required standards of todays service engineers who are working for companies, very large companies like BG etc.
 
The whole idea of what a service is has been swayed by BG's idea of a "service" which in reality is nothing more than a combustion check. It is not a matter of us not doing it to other companies standards , maybe more a case of they are not doing it to ours as it doesn't fit with their business model and practices.

A look through any mi's will give a list of checks and procedures that should be carried out during a service and afaik every one of them require removing the case no matter which boiler it is.

Next time the car is in for a service maybe the mechanic will just stick his analyser up the exhaust, check the fluid levels and tell me it is fine. Not my idea of a service and not what i am paying for.
 
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But if my mechanic charged me half price and did a check to prove it is running perfectly, I would probably go with that, rather than charge at least double the price and only change a couple of £1 filters.
You see its down to choice, either pay £49 and get a certificate and a report to say its working fine, or pay £100 and get a certificate and and the same report (if you are lucky, as these guys think a old service means they dont need an analyser) to prove its working OK. Oh but yes I forgot it may also have been hoovered out.
I prefer to side with BG than you.
 
Well you are wrong. You should be taking the case off and giving the appliance a visual inspection as the very least, if you arent even doing that then you are ripping customers off.

One analyser check does not comfirm that everything is "running fine", if you believe that then you have no clue about boilers and really shouldnt be working on them and declaring them safe.
 
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I being an old git worked for BG before it was BG. In my service it went from being a service provider to merely a sales machine and customers are falling for this rubbish
I'd be happy to keep an Ideal Mexico in service if it was safe rather than bulling the customer into a new boiler et al which will only last a fraction of the life of their existing boiler.
 
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removing the cas on most he boilers isnt a big problem its opening the combustion chambers that you want to avoid
fga and gas rate is the important bits and a visual of the seals flue etc
 
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Well you are wrong. You should be taking the case off and giving the appliance a visual inspection as the very least, if you arent even doing that then you are ripping customers off.

One analyser check does not comfirm that everything is "running fine", if you believe that then you have no clue about boilers and really shouldnt be working on them and declaring them safe.

Not me, just British Gas, E-On etc etc, I have said a few times. I dont do servicing, I only use FGA for checking new boilers and cookers etc.
Ask BG or even GSR why you dont have to remove the casing.
 
I have worked for BG in the past and you certainly do have to remove the case as per their servicing procedure.
 

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