Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws

N

newcastle phill

I had a call the other day from a tv show, they announced that they were from merseyside and my initial response was to think $h1t, who do I owe money too now lol, before they went on to say they were after candidates who were owed by others.

I gave them Rays details as its been weeks and i still havent had a refund for the failed delivery of 25 logic+'s !!! [emoji12]

my business line records incoming calls - honestly, ive replayed it a few times and i do sound shocked initially lol
 
  • Like
Reactions: 2 people
curiosity...

do you tell every one the call is being recorded and ask their permision as per law?
 
do you tell every one the call is being recorded and ask their permision as per law?

Thats a misconception. There is no law which requires you to inform or ask permission of callers that you are recording the call.

However, you may find that you cannot introduce the recording as evidence in court without that disclosure. But not necessarily. It depends on the judge and the circumstances.
 
ah, right i might start doing it then.
like you say, misconseption!

but dont all those like insurance, credit card co's etc have to tell you?
 
There is no law.
Google it
I can record what i like and i dont have to even announce it so long as its for my personal consumption or to detect crime.
 
They tell you that to make you honest in the 1st place !!!

When im busy i can just ask all the details and make a written record when im not driving or hands full - i simply cant stop work everytime it rings...

I am a one man band and cant pull the van over or stop work every time the phone rings. So a call record is a lifesaver !.....when i have a cuppa or break - i listen to recordings & write the appointments down...
 
Last edited by a moderator:
yeh, can see why phil but, if it was an agreement over the phone like a price and you do the job but the cust disputes price etc.
can you have them on it being recorded?
 
If it became criminal yes. Otherwise as ray said.
Ive never had the problem as I always provide written quotes etc
 

Official Sponsors of Plumbers Talk

Similar plumbing topics

We recommend City Plumbing Supplies, BES, and Plumbing Superstore for all plumbing supplies.