Toilet stinks / bathroom stinks !!

[jimbo1]

Tape off the internal overflow pipe in the cistern and see what happens.

I am going to get a new toilet put in tomorrow then I will look at the back of the loo properly.

 

[rpm]

I am going to get a new toilet put in tomorrow then I will look at the back of the loo properly.

Just stop the possible air passage back to the cistern first with tape or a large ball of Bluetack as a test.

 

[jimbo1]

Both these holes are connected by a direct channel.

Image below is the upper clean water in: Note V shape hole/drop down below the slit entrance to the pan, If water is poured down into V hole it will connect to



the waste out as seen in image below:

 

[jimbo1]

and when he got called back to address the smell he repiped the room and didn't realise that the smell was coming from an open pipe to soil that he installed?
I find that hard to believe of an actual plumber.

True he did not think to check the route of the overflow, instead he plumbed the toilet in again !?

It was you who happened to mention the overflow & I then noticed that to be the issue.

 

[Ric2013]

Right.

My understanding is that the overflow is supposed to go down the flush hole (the clean water one) and that V shaped slot shouldn't be there at all.

Sounds a bit like the bidet that Victorian Plumbing sold my customer - that had a faulty casting too.

 

[jimbo1]

Right.

My understanding is that the overflow is supposed to go down the flush hole (the clean water one) and that V shaped slot shouldn't be there at all.

Sounds a bit like the bidet that Victorian Plumbing sold my customer - that had a faulty casting too.

Yep not the best !

I was having problems even getting a plumber to come and have a look, they were saying it sounded too complicated. I was being told to get the drain engineers in for a full blown camera & smoke investigation.

Thanks to this forum I was directed towards the problem and I thank everyone who followed the thread.

I am also quite annoyed at a certain online bathroom distributer who is refusing me my money back on the faulty item. They said 'we will be out of pocket' if they let me have my money back! and I have to wait until the investigation is through before deciding a course of action. I don't know how they are doing the investigation in the meanwhile as the toilet is in my back garden.

I will be shopping local next time !

 

[JCplumb]

True he did not think to check the route of the overflow, instead he plumbed the toilet in again !?

It was you who happened to mention the overflow & I then noticed that to be the issue.

All's well that ends well.
Glad you got the problem sorted out 🙂

 

[Radioman]

Yep not the best !

I was having problems even getting a plumber to come and have a look, they were saying it sounded too complicated. I was being told to get the drain engineers in for a full blown camera & smoke investigation.

Thanks to this forum I was directed towards the problem and I thank everyone who followed the thread.

I am also quite annoyed at a certain online bathroom distributer who is refusing me my money back on the faulty item. They said 'we will be out of pocket' if they let me have my money back! and I have to wait until the investigation is through before deciding a course of action. I don't know how they are doing the investigation in the meanwhile as the toilet is in my back garden.

I will be shopping local next time !

You sound pretty clued up on how to deal with the retailer but a few tips. If you purchased after October 2015 your consumer rights changed significantly. Refer to

http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted

for more info.
How did you purchase the items? Did you pay for all or part with a credit card not debit card? If so you have even more leverage.