Worst job ever...

[Best]

Did you ask what experience and qualifications the bathroom fitter has for heating work? That is slanderous surely? You should have asked both the customers and the bathroom idiot how come most boilers require only 22mm pipes to supply the entire house and yet this idiot says each radiator has to have 22mm to them, despite needing only a fraction of the flow.

 

[LPC]

I did explain this to them and the plumber but the plumber basically kept shouting me down and not letting me speak. My tactic was to take the high road and not come down to his level and it seems to have worked.

They've emailed Vaillant the details of the install so it should be sorted fairly quickly but like I said, i'll be asking for full payment before any more work happens at that property. It might become another sticking point but I'm not taking any chances with their poor judgement any more.

 

[deandive]

would love to see the standard of work in the bathroom, given that this guy is an absolute tool ?????

 

[smtplumbing]

my bet the bathroom fitter is doing ti in plastic

 

[rpm]

It also transpires that they rang another local engineer for advice; who told them i'm very well known in the area for an extremely high standard of work and basically corroborated every single thing i've done and said to them.
The customer didn't tell me that, the engineer actually rang me up and told me even though I don't actually know him.

Sounds like you ought to buy that man a drink and talk about staying in contact re non payers & bad customers mate.

 

[LPC]

He said (the 'plumber') it was totally un-necessary to replace 30 year old H/C pipes, soldered with Yorkshire fittings, in a bathroom in a property that was previously empty for 6 months+ because it would 'take too long and cost the customer too much'. Even though all the boards are already lifted and the pipes are right there all notched in.
Stated I could re-pipe it in under an hour with about 20 quids worth of copper. That's why I mentioned it in the email.

Me undermining his credibility and work is just the beginning for that fella 🙂

 

[rpm]

Don`t suppose this dick head offers a 24hr call service does he?

 

[LPC]

Sounds like you ought to buy that man a drink and talk about staying in contact re non payers & bad customers mate.

Yeah he's a sound bloke. Said hello to him in the merchants a few times but nothing more. Quite flattered really. Spoke to him on the phone for quite a while. Said it's probably because I look young and people instantly assume i'm 'learning' (i'm actually 31 but look about 25 but been doing heating for ~10 years). Said he used to get it quite a bit when he was younger. I liked the honesty!

 

[LPC]

Don`t suppose this dick head offers a 24hr call service does he?

haha! Like I said, this fella will rue the day he met me, don't worry.

 

[Best]

Only time I ever saw 22mm to radiators was on council housing from the 70s where the glass fronted solid fuel fires worked on gravity. So the bathroom bloke has either saw a lot of those jobs & assumed that was proper, or as has been already mentioned, been reading an old heating book.
Bet he is just a Diyer builder/plumber/bluffer type and has been a bit of a knowitall talking big and it has backfired on him.

 

[IDCHAPPY]

Man, I'm angry and i wasn't even involved.... grrrrrrrrrrrrr.

 

[oz-plumber]

Bas tar ds probably looking for some of your 3.5k to pay the bathroom retard.
Find out where he drinks and knock fu ck out the cant.

Absolutely love your style Tamz.

I bet Croppie checked to see if this was in the 'Arms' - just to make sure he didn't have to give you a warning.

 

[townfanjon]

What a @osser , can we start a clever 'get your own back' section to pay back guys like this.

 

[Millsy 82]

What a @osser , can we start a clever 'get your own back' section to pay back guys like this.

Not exactly clever but I'm thinking of something involving a lump hammer and knee caps.

 

[LPC]

I did speak to a sound guy at Vaillant earlier called Ian Baker who said he'd get on it and I think he may have spoken to the technical team.

The customer got an email back from Vaillant today.....

FYI - From Vaillant:

Thank you for your email.

We have looked at your email and our technical officer has also spoken to you this morning. Based on this information we believe the installer to have been thorough in his calculations and we cannot see that you will have any problems. However if you still have concerns then you need to contact the installer as Vaillant do not carry out installation work.

Regards

Vaillant Technical

My customer also apologised and admitted there has been a mixup but also did say the guy on the phone at Vaillant said the 22mm to the living room could be longer (22mm to outside living room, 2 rads off 22mm, max 15mm run about 2.5 metres!!) but i'll let that go because I can't be bothered to argue it anymore.


So now i'm thinking about how to continue. I have his paperwork, controls, trvs etc. Think i'm going to outright ask for at least 80-90% of the cash now to continue.

PS. And no mention of the outright lies from his plumber, who works for his company!!!

 

[Neil K]

PS. And no mention of the outright lies from his plumber, who works for his company!!![/QUOTE]

The plot thickens .........

 

[Millsy 82]

So he employs a plumber and he still got you in to do everything?

If that was me I would of got his bloke to do the rads and then get you in to do the boiler and gas. Unless he doesn't trust his bloke.

 

[LPC]

Well he's primarily a bathroom fitter/general plumber. Bloody good job he didn't do the central heating!!

 

[LPC]

Just spoke to customer again; he's agreed to pay me £4k now so all is well for now.

Haven't forgotten about that bellend plumber though! 🙂

 

[Rickster123]

Just spoke to customer again; he's agreed to pay me £4k now so all is well for now.

Haven't forgotten about that bellend plumber though! 🙂

What about the other grand?!