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Talk to her first Hamers. Not email, pick up the phone and find out the score. The builders may have told her something completely different. Some people when they say "he's doing the gas work" mean the whole heating system.

She's a regular customer, don't cut your nose off to spite your face.
 
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If she is a regular then as masood says if she is a regular then she may still want you to do it. If she only wants you to fit the boiler and not the heating system then fit the boiler and gas pipe. I know I make more per day doing boiler swaps than full central heating systems so just do that and charge accordingly.
 
A very wise man once said this to me:

WiseOldMan said:
No customer belongs to you. That "customer list" that you have in your file is just a list of people who bought something off you last month. It does not give you the right to expect that they will buy something off you this month.

You have to earn that right, over and over again."
 
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It`s good to talk eh? If your on site with these two guys I`d be very wary of them mate, have eyes in your backside and all that.

Well they will need to be wary of me ,
Me bird said just do the gas work and make sure you install the boiler , then when they are not about whip a few inserts out as they will prob use plastic.Flood the house when i fill up ,,,women huh !!
 
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Well they will need to be wary of me ,
Me bird said just do the gas work and make sure you install the boiler , then when they are not about whip a few inserts out as they will prob use plastic.Flood the house when i fill up ,,,women huh !!

Sounds like she is more devilish than most of us on here and she knows about plastic inserts as well. lol
 
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Well they will need to be wary of me ,
Me bird said just do the gas work and make sure you install the boiler , then when they are not about whip a few inserts out as they will prob use plastic.Flood the house when i fill up ,,,women huh !!

She sounds like a keep her,
If your just hanging the boiler and gas and there doing all the heating, if you feel like making a mess, back off a couple of the rad tails and close the valves when you fill the heating then make sure you put blank nuts on the filling loop and hid the loop somewhere
 
She sounds like a keep her,
If your just hanging the boiler and gas and there doing all the heating, if you feel like making a mess, back off a couple of the rad tails and close the valves when you fill the heating then make sure you put blank nuts on the filling loop and hid the loop somewhere

So you're the one going round hiding filling loops making me look a numpty with I bleed a ton of air out of a rad during a quote and it knocks the boiler off and I cant find the filling loop.
 
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