Worst merchant

[helpsy]

Who in your opinion is the worst merchant and branch you have had dealings with? Mine is Plumb Center, Chippenham, Wiltshire. Should give them an award... The Golden Turd.

 

[Rickster123]

Plumbcenter slough. Wouldn't let me use the toilet when I had the trots.

 

[snowhead]

The definition of a Merchant would be an individual or organisation that had (popular) goods available in stock for sale.

I hardly think P-C fit that description, so on that basic they should be excluded from this thread.

 

[Toxic Ted]

Plumbcenter slough. Wouldn't let me use the toilet when I had the trots.

Who in their right mind is gonna let YOU in their crapper then you've got the squibs?..........but you are right about Bumcentre.

 

[T & H Plumbing]

Williams n Co didn't get ma jelly babies last order hahaha haha

Joking aside don't like Grahams Nationwide

 

[Masood]

Plumb centre Tottenham. Lazy, arrogant and rude staff. Don't know anything about plumbing products and can't be arsed finding out.

 

[Barry98]

grahams halifax now shut down lol

 

[rpm]

I find City Plumbing hard work and try to avoid them now. Never go near Grahams due to high £`s and Like the fact that in Oxford Plumb centre, Build centre, Drain centre etc are all in the same small industrial estate and the guys seem to be ok most of the time.

 

[tolly]

Anyone been to that small independent plumbers merchants in Isleworth run by Indians, went in there a couple of times as it was right next to a job I was doing. The bloke serving makes you find what you want in a toolstation catalogue as he doesn't know the names of fttings.

 

[tolly]

Its annoying when u get a plumb centre and drain centre in the same unit. Buy a few copper bits then ask for a 4" fitting only to be told u need to go to drain centre on the next counter and join that que...Ridiculous!

 

[rpm]

Anyone been to that small independent plumbers merchants in Isleworth run by Indians, went in there a couple of times as it was right next to a job I was doing. The bloke serving makes you find what you want in a toolstation catalogue as he doesn't know the names of fttings.

Wonder if he gets the price to charge you from there to lol

 

[GasmanxxxR1]

Another one for plumbcenter

dont care much for city plumbing or plumbase either

 

[tolly]

Wonder if he gets the price to charge you from there to lol

Its always more expensive than the catalogue, wouldn't be surprised if that's where he buys his stock from.

 

[Ermintrude]

Well I must admit the best merchants locally to me is a plumbcenter. It's North Sheilds and the staff are fantastic. I have all my parcels delivered and collected from there I never have an issue and *most prices are awesome. I do treat them civil though and take the odd butty and Xmas tip in

There are 6 other bumbs local and they are pretty much as described

 

[R.Oak]

I use Yeovil Plumb Center almost exclusively. The staff are great and very knowledgeable.

 

[WaterTight]

Another for Plumb Center. I have visited about 6 branches. All balls to the brim.

 

[PlumbersMate]

Worst one I've been is on Berwick St in soho, tried to charge me £4 for a 15mm soldered cap. First time I wet my pants in public since I was 4

 

[markfxy]

just priced 3 newbuilds cheapest quote came back from bumcenter:whatchutalkingabout much as I hate to use them I can't afford not to at the moment

 

[Ermintrude]

Would have asked kindly to speak to woolsey accounts and simply tell them to close my account . We were once shafted by Pts . They overcharged grand or so in fittings one month. We used different branch - terms were not set. £7 for 28mm straight. Asked area rep to sort it .... He didn't. Paid account excluding what we were owed.

Told them where to go. Few letters few threats and that was it. Till we did about £5k of work in a Travis branch. - they wouldn't pay...... We got paid they still owed money. Not going there again

 

[squidlips]

plumbase industrial in portsmouth,, they only have one bloke in there and he is a village.you end up going and picking your own fittings or wait for an hour while he looks at the computer screen finding the location of the fittings you want..

 

[rpm]

Think another company I worked for also had issues with pts, we all received email not to use anymore, best I could find out was it was over an invoice.

 

[Ermintrude]

Branch manager could hit profit margin if they screwed "non native" accounts. Perfectly acceptable within system an no one accountable.

 

[jonnyswamp]

Banned from having an account at Plumbcenter for refusing to pay a £40 late payment charge, although as I know all the lads there I still buy some boiler spares from them if they are competitive
Banned from having an account at Travis as I ran up my old mans account when he was in hospital dying of cancer and I tried to get his dream new build finished so he could at least see it before he went, he didn't see it and when the then manager kept sending payment demands to my mother (after me taking a copy of his death cert in to the branch) I had a bit of a word with him. Result was him moved to another branch in a different part of the country and me recieving a letter telling me my custom was not welcome, or something like that
The only time I go into Travis now is to get a bacon roll of my old mates missuss burger van

 

[wetdrip]

Worst one I've been is on Berwick St in soho, tried to charge me £4 for a 15mm soldered cap. First time I wet my pants in public since I was 4

£4 for anything in Soho's cheap.:tounge_smile:

 

[markfxy]

Would have asked kindly to speak to woolsey accounts and simply tell them to close my account . We were once shafted by Pts . They overcharged grand or so in fittings one month. We used different branch - terms were not set. £7 for 28mm straight. Asked area rep to sort it .... He didn't. Paid account excluding what we were owed.

Told them where to go. Few letters few threats and that was it. Till we did about £5k of work in a Travis branch. - they wouldn't pay...... We got paid they still owed money. Not going there again

Had a similar thing with Grahams got a quote for 2" galv barrel they came back with a 75% discount so we went with them as the job progressed we needed a load more of said pipe so ordered from Grahams guess what they charged full list price, Told them to do one they wouldn't reduce the price and we ended up closing our account paid what we thought we owed after a couple of months they stopped contacting us never used them again fecking scumbags:cuss:

 

[buckley plumb]

Plumbcenter slough. Wouldn't let me use the toilet when I had the trots.

I would have used one that was on display mate to teach them

 

[Ermintrude]

I would have used one that was on display mate to teach them

Made me grin

 

[Rickster123]

I would have used one that was on display mate to teach them

I thought about that but there was no seat on it. I have my standards.

 

[helpsy]

Could of used it and then said siht happens!

 

[Ray Stafford]

Could of used it and then said siht happens!

Do that to us, and we will deliver it to your next job. Still steamin'

 

[Rickster123]

Do that to us, and we will deliver it to your next job. Still steamin'

With a half eaten bag of jelly babies!

 

[helpsy]

Made up x2 c/c toilets and basins ready to fit in parish hall Men/Womens, few hours each night. Placed out of the way in the corner. Came back following day, went to move the toilet in the ladies, lifted the lid and it looked like the log flume in there!

 

[cr0ft]

Do that to us, and we will deliver it to your next job. Still steamin'

I've often wondered what would happen if I actually did turd one out in the display toilets in the merchants. Now I know.

I still think it would be funny to do though. I'm not sure the sales staff would know quite how to react to be honest.

 

[helpsy]

I've often wondered what would happen if I actually did turd one out in the display toilets in the merchants. Now I know.

I still think it would be funny to do though. I'm not sure the sales staff would know quite how to react to be honest.

You could then ask if they had a bidet on display you could also try....product evaluation.

 

[Ray Stafford]

I've often wondered what would happen if I actually did turd one out in the display toilets in the merchants. Now I know.

I still think it would be funny to do though. I'm not sure the sales staff would know quite how to react to be honest.

Can I suggest that you try it out at our Petersfield branch?

"Big Paul" has retired from the Iron man circuit, and it's been a while since he last towed a double-decker with his teeth, but I reckon he's still capable of shoving a full size WC pan (complete with steaming content) down a human throat.

Of course, I may be wrong. Bless the scientific method, that tests these things...

 

[cr0ft]

Dont worry, I'm not really going to do that. I've just realised this isn't in the arms so for the benefit of any potential customers I don't make a habit of defecating in display loos in shops.

No more beer for me tonight!

 

[Clint 1979]

Good and bad from my local PC, two guys that work there.....one the manager top bloke and very helpful, the other seems a sandwich short!
If I go in and the numpty is on, you can see his lips start to mouth we haven't got that before I even ask for what I need!!??!
If the manager is on he will do his best to find it or get it in for the next day!!

It's also a bathroom showroom so plenty of display bogs to choose from if you're caught short :001_9898:

 

[AWheating]

most merchants i deal with are ok, tho they will give you a good price to get you to open an account and then a month or so later the price will rise on most things unless you constantly push.

Plenty of items are cheaper in screwfix or even cheaper on ebay if you can wait for them. honeywell 3 port valve is a very good example. I dont know what ray knocks them out for but the merchants by me are mega expensive.

 

[buckley plumb]

most merchants i deal with are ok, tho they will give you a good price to get you to open an account and then a month or so later the price will rise on most things unless you constantly push.

Plenty of items are cheaper in screwfix or even cheaper on ebay if you can wait for them. honeywell 3 port valve is a very good example. I dont know what ray knocks them out for but the merchants by me are mega expensive.

port honeywell in screwfix £99 plus vat started fiting drayton ones or tool station cor gi ones

 

[Millsy 82]

most merchants i deal with are ok, tho they will give you a good price to get you to open an account and then a month or so later the price will rise on most things unless you constantly push.

Plenty of items are cheaper in screwfix or even cheaper on ebay if you can wait for them. honeywell 3 port valve is a very good example. I dont know what ray knocks them out for but the merchants by me are mega expensive.

That's the good thing about having cash accounts you can keep an eye on it.

 

[Millsy 82]

My 2 worst as they were both as bad were plumbcenter and pts in Gloucester. Parts not turning up loads of damaged bit delivered and poor staff who basically couldn't care less.

Generally speaking though I find the bigger the branch the more the problems. My old local plumbcenter and pts were brilliant (had a problem with plumb once and that was the manager) they were only small branches and didn't just go for the big companies as there wasn't many.

You will always have problems it is just how they deal with them. I had a problem with a Williams order (3 problems on 1 order actually) and had to go to plumbcenter to get me out of trouble and have started using them a lot more now as it is easier for a company to solve a problem when they are 20mins away rather than 4-5 hours.

 

[northcarr]

Plumcenter is hit and miss tbh it depends who's on the counter if the manager is about then no problem but the counter staff don't care if they sell anything or not I got quoted £200 more for a cylinder than at another merchant and I hadn't an account with them.

 

[stevetheplumber]

Plumcenter is hit and miss tbh it depends who's on the counter if the manager is about then no problem but the counter staff don't care if they sell anything or not I got quoted £200 more for a cylinder than at another merchant and I hadn't an account with them.

my local pc has been ok ive only just started using them but both staff and the manager seem to knbow whats what and i play the pricematch game print out a qute from internet and get themto match or better it

 

[hammers4spanner]

plumb/parts center plympton plymouth ,

staff are completely inept parts are always ordered wrong because they can't be bothered to do their job properly .
plumbing section just the same complete idiots.

the only reasons this branch stays open is because its on main road and large contractors use them

 

[LPC]

PlumbCenter.

Staffed almost exclusively by arrogant ****s. Never, ever go in there now.

 

[helpsy]

Looking at comments I would say it looks like PC would win the award!

 

[lame plumber]

most arrogant, big red toolbox.com, customer service to be despised

 

[REDSAW]

all those that close @4;59pm

 

[bert large]

plumb/parts center plympton plymouth ,

staff are completely inept parts are always ordered wrong because they can't be bothered to do their job properly .
plumbing section just the same complete idiots.

the only reasons this branch stays open is because its on main road and large contractors use them

Totally agree there Hammers. I drive past this branch every morning on my way to City Plumbing or Plumbase on the other side of Marsh Mills.
I get very annoyed some mornings if I need tiling stuff & Plumb Center's huge delivery lorry blocks the entrance to Topps Tiles next door.