Sponsored thread - www.tradeonlyplumbing.co.uk BETA test

[Nostrum]

Ray, could you use the engineers ID number info?

I think the name, postcode and company number are easily obtainable off the webiste, but engineers numbers not listed. You can search for them specifically but unless you do this the ID number is never displayed.

just a thought if you wanted to be ultra safe, I'm happy for people to deliver free stuff to my house in exchange for my details.

 

[Ray Stafford]

Ray, could you use the engineers ID number info?

I think the name, postcode and company number are easily obtainable off the webiste, but engineers numbers not listed. You can search for them specifically but unless you do this the ID number is never displayed.

just a thought if you wanted to be ultra safe, I'm happy for people to deliver free stuff to my house in exchange for my details.

GasSafe will only release to us information which is otherwise publicly available, as part of their privacy policy and duty of care to you, so I don't think so.

But I will ask. Most of that work was done between our developer and the IT people at Capita (who run GasSafe). That was neither quick, nor cheap!

 

[Ray Stafford]

OK, I am off home, so there will be a delay in service while I am driving from Fareham to Portsmouth, saying hi to Mrs S, getting something to eat, and removing the cork from a bottle of plonk.

See you later.

🙂

 

[Ray Stafford]

And maybe by the time I get home, someone will have actually bought something! 🙂

A random prize of doubtful value to the first five orders received. 🙂

 

[Killy Bing]

Can we clear our accounts on it?
will sign up when I'm on the iPad.

 

[chris watkins]

I wonder what all Ray's trade counter staff think of this little bit of modern wizardry !!!!

BTW nothing in the E/F drain off page in fittings.

 

[Ray Stafford]

Can we clear our accounts on it?
will sign up when I'm on the iPad.

No, although account holders in good standing can charge stuff to their account. However, you have to change your password first, and even then - expect to get a phone call from us to verify its really you for the first couple of times you use it.

Just on another note - at the moment, the click and collect only offers Fareham as a collect address.

We still have some staff training to do in the other branches, and I don't want to waste time on training materials until we have got all the wrinkles out.

 

[Ray Stafford]

I wonder what all Ray's trade counter staff think of this little bit of modern wizardry !!!!

Some are very upbeat. Some just nodding and smiling... 🙂

BTW nothing in the E/F drain off page in fittings.

Any chance you could post a link to the empty page?

Ta

 

[Killy Bing]

As Maidstone is a major branch, get it done quick ray ray 😉
I'm sure Ollie will be up for it !!

 

[Riley]

Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt

 

[Ray Stafford]

As Maidstone is a major branch, get it done quick ray ray 😉
I'm sure Ollie will be up for it !!

Need to get it right first Bill, then roll out. No point in training 27 branches, then deciding to change some aspect of it and have to do it all again. Thats why its just fareham at the moment.

Ray

 

[Ray Stafford]

Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt

I'll try and fix you manually Matt, but my admin console is not working, so we may have broken it! 🙂

Ray

 

[smtplumbing]

Well done Ray I will order from the site but I still like speaking to Ian for my orders

 

[chris watkins]

Some are very upbeat. Some just nodding and smiling... 🙂




Any chance you could post a link to the empty page?

Ta

[DLMURL]http://www.tradeonlyplumbing.co.uk/pipe-fittings/copper-pipe-fittings/brass-fittings/brass-drain-of-cocks.html[/DLMURL]

 

[Ray Stafford]

Well done Ray I will order from the site but I still like speaking to Ian for my orders

Our aim is to speak to every customer twice per order Steve - once to confirm shipment and offer the chance at last minute additions, and the other to confirm receipt. Obviously if this starts to bug people, or they would rather not get calls, then we will flag this, but we prefer the human contact if possible. And when we ship a thousand quid's worth of stuff to someone, its got to be worth a 10p phone call to make sure it got their safely. 🙂

Ray

 

[Ray Stafford]

[DLMURL="http://www.tradeonlyplumbing.co.uk/pipe-fittings/copper-pipe-fittings/brass-fittings/brass-drain-of-cocks.html"]Brass Drain Of Cocks - Brass Fittings - Copper Pipe & Fittings - Pipe & Fittings | Trade Only Plumbing & Heating Supplies[/DLMURL]

Thanks Chris. I think thats another of our spelling mistakes. It shouldn't be "drain of cock" it should be "drain off cock"

Will fix tomorrow.

 

[Riley]

I'll try and fix you manually Matt, but my admin console is not working, so we may have broken it! 🙂

Ray

Ha ha. Teething problems. As you say though well worth sorting it on here first. Looks a very tidy site

 

[Ray Stafford]

Ha ha. Teething problems. As you say though well worth sorting it on here first. Looks a very tidy site

I *think* you are sorted Matt.

My admin panel wasn't broken, just very slow running from home.

 

[Ray Stafford]

Ha ha. Teething problems. As you say though well worth sorting it on here first.

Which was why we originally sponsored the site. Four thousand, two hundred and fourteen posts ago. 🙂 tee hee

 

[Killy Bing]

Doesn't recognise my email.

it's a @msn.com

will use the third option