Williams first class service yet again!

PlumbBobBob · Oct 23, 2014

i had a delivery this morning which had to come from the Chichester branch because of stock. anyway part of the order was wrong, x800 instead of x100. not having the number for Chichester i phoned fareham and after explaining the situation was told that it would be sorted. shortly after i got a call from Chichester saying someone would be with me within an hour to change the products and he was. Williams at their best above and beyond the call of duty. Well done Ray and your entire team.:clap::clap::clap::clap::clap:

Chalked · Oct 23, 2014

Can't fault them.

might have to have a word tho, had an AM delivery last week and it turned up at 12.01pm.

Ray Stafford · Oct 23, 2014

steveb said:
i had a delivery this morning which had to come from the Chichester branch because of stock. anyway part of the order was wrong, x800 instead of x100. not having the number for Chichester i phoned fareham and after explaining the situation was told that it would be sorted. shortly after i got a call from Chichester saying someone would be with me within an hour to change the products and he was. Williams at their best above and beyond the call of duty. Well done Ray and your entire team.:clap::clap::clap::clap::clap:

Thanks Steve, but I would rather we delivered the right stuff in the first place.

P J F PLUMBING · Oct 24, 2014

Always top service !!

Masood · Oct 24, 2014

Chalked said:
Can't fault them.

might have to have a word tho, had an AM delivery last week and it turned up at 12.01pm.

I had a far more serious issue. My order turned up at around 10:30. Perfect timing, I thought, and got the flask of tea out. Shock horror - NO BISCUITS! No sweeties either! I had to work right through till lunch with nothing to munch on. For shame! 😀 😛