Advice please on new loo fitting

[Hammy5555]

Had a new loo fitted and it's leaking from a flexible pipe that s had a water isolating valve put on it the leak is actually coming from the valve not the flexi , he's been back to tighten it but it's still leaking he said something about taping it if it's still leaking and I call him again which I have to , I know nothing about plumbing but since having this loo fitted have been on internet and I'm a bit worried about the flexi pipe angle as it's a very tight one and I have read about them splitting ??????? Please could anyone advise my best course of action . Have taken a few pics . Thanks for any advice you can give me .

 

[Aire]

Well it's not the neatest is it. Why couldn't he move the tee piece behind the toilet so it wasn't on show.
What he means by taping it, is taking the valves apart and wrapping ptfe tape round the olives, while he's there get him to alter the flexi. It's under tension which it shouldn't be, putting an elbow after the iso valve and then into the flexi will remove the tension. It will still look a mess though.

I also can't tell from the pic but did he remove the paint off the pipe before fitting the iso valve?

 

[Hammy5555]

Hi thanks for advice and no he didn't remove paint .

 

[Aire]

Hi thanks for advice and no he didn't remove paint .

Is he even a plumber? No wonder it's leaking 🙄

 

[Hammy5555]

I'm beginning to think I should have asked around !!! My fault .

 

[rpm]

Remembering that water runs downwards, use dry tissue paper and starting at a high point find where exactly does the leak start?
Are you saying that both the isolation valve and the flexi are new?

 

[Hammy5555]

Yes it's been fitted a few days I can see the drip is from the valve i did put paper down as it isn't a huge drip but valve felt wet when I touched it so wanted to see if it was a drip and paper gets wet .

 

[rpm]

Yes it's been fitted a few days I can see the drip is from the valve i did put paper down as it isn't a huge drip but valve felt wet when I touched it so wanted to see if it was a drip and paper gets wet .

I give up!
Going to wash the van instead.

 

[ShaunCorbs]

You sure it’s not condensation dry the valve leave it for 20-30 mins with no one flushing the toilet is it still wet ?

 

[SimonG]

Feck me. Why does nobody take pride in their work. Cut out tee and have connection behind toilet, as Craig said above.

Take it this was a handymans work?

 

[rpm]

Feck me. Why does nobody take pride in their work. Cut out tee and have connection behind toilet, as Craig said above.

Take it this was a handymans work?

Price work?

 

[SimonG]

Price work?

First thought was peanuts and monkeys

 

[rpm]

Some customers and plumbers don`t mind how it looks though.

 

[Hammy5555]

Yes both are new toilet fitted a few days ago the leak is from bottom of valve .

 

[Welder]

With great respect, get a plumber. That is an awful install. The whole thing smacks of one up from a DIY disaster.

The flexi should not be under any form of tension neither should it be flattened out as it is. These things will cause it to fail early and by jove you'll know it as your house floats down the road... 🙄

Simply ask the plumber what they'll do to put it right. If they say:
- 'relocate and hard pipe' then that the best job
- if its 'disassemble, clean properly, modify and take strain off flexi' that's next best job.
- if its 'tighten up' then chuck 'em out.

Lastly, NO plastic pipe, NO plastic fittings. 😉

 

[Steve weightman]

Even just putting an elbow on the pipe would make it neater

 

[Hammy5555]

Ok thanks everyone for advice i will get someone better qualified to sort it out , thanks for the help.

 

[Burger]

I’ve seen work like that in social landlord properties. Does he work for one of them?

 

[Harvest Fields]

Had a new loo fitted and it's leaking from a flexible pipe that s had a water isolating valve put on it the leak is actually coming from the valve not the flexi , he's been back to tighten it but it's still leaking he said something about taping it if it's still leaking and I call him again which I have to , I know nothing about plumbing but since having this loo fitted have been on internet and I'm a bit worried about the flexi pipe angle as it's a very tight one and I have read about them splitting ??????? Please could anyone advise my best course of action . Have taken a few pics . Thanks for any advice you can give me .View attachment 37450 View attachment 37451 View attachment 37450 View attachment 37451 View attachment 37452 View attachment 37453 View attachment 37450

It is not the worst I’ve seen. Could be neater.

 

[offgridman]

Flexi under stress.
Iso valve fitted to pipe not cleaned of paint.
Iso screw not perpendicular to wall.
Generally untidy finish
Didn't even bother to check for water tightness before buggering off with your cash.
Not really a pro job, is it?